Senior Billing Services Representative (Coding Certification required)

Provide support to the billing operations within Research Administration Department to ensure proper professional and lab billing and/or financial practices in a medical center dedicated to the care of infants, children, and adolescents. Act as a departmental resource.

·Billing-Financial Support
Work with the team to ensure all charges are captured and billed accurately. Serve as a liaison for internal/external clients and partners. May input charges and all associated information efficiently and accurately to ensure the divisional lag days do not exceed the assigned benchmark (5 Days) where applicable. Review assigned work queues timely and accurately. Percentage remaining at the end of each week should not exceed 5% where applicable. Reconciliation of lab services provided between systems. Daily resolution of the Cerner generic client. Timely resolution of all identified errors. Monthly invoices to be sent to clients within 3 business days of invoice generation where applicable.
Notify appropriate staff of recurring divisional problems/errors identified within the work queues. Notify appropriate staff of Epic/Cerner/PeopleSoft problems/errors. Provide suggestions for resolution.
Challenge the status quo and identify opportunities to enhance work processes and outcomes. Voluntarily seek new or extra responsibilities and challenges. Go beyond what is expected. Proactively delve into work without hesitation.
Use time efficiently and productively. Prioritize multiple tasks properly to meet deadlines. Recognize time constraints and adjust work schedule to address them.
·Professional Development
Act as a resource within the team. Attain a higher level of relevant skill ability or knowledge through education, practice, or research. Demonstrate a desire to learn, seeking feedback from others and opportunities to develop. May lead and/or train other team members. Perform special projects as assigned.

Skills & Competencies
·Diversity Appreciation
Understanding and showing respect and appreciation for the uniqueness of all individuals; leveraging differences in others' perspectives and ideas; appreciating cultural differences and adjusting one's approach to successfully integrate with others who are different from oneself
·Detail Orientation
Meticulously keeping track of details without becoming overwhelmed by them; being exacting, precise, and accurate; spotting minor imperfections or errors and taking action to correct them
Being open to change and considerable variety in work activities; effortlessly adjusting to new or changing situations and unexpected events; altering one's approach to tasks and projects with minimal loss of efficiency
·Professional Demeanor
Demonstrates an independent work initiative, sound judgment, diplomacy, tact and professional demeanor
·Analysis - Basic
Analytical ability sufficient to evaluate data, make judgments and recommendations
Excellent verbal, written and/or interpersonal communication skills
·Coding and Billing
For Hospital/Professional positions: Knowledge and experience with the coding and billing requirements of ICD-9/10 and CPT coding. Knowledge of CMS and Ohio State billing rules. For Lab positions: Possess expert knowledge and experience with the coding and billing requirements of lab services provided for our internal and external clients. Professional knowledge and ability sufficient to effectively carry out the responsibilities of the position.
·Computer Proficiency
Intermediate Proficiency in basic computer applications such as Microsoft Office, email, and internet. Working knowledge of an ERP system (i.e. PeopleSoft).

·High School Graduate OR equivalent
·3 years related experience in hospital/professional/lab billing
Registered Health Information Technician OR Registered Health Information Administrator OR Certified Coding Specialist OR Certified Coding Specialist-Physician Based OR Certified Professional Coder

·Associates Degree OR Bachelor's degree