Assist in the maintenance, oversight, and/or management of compliance with applicable federal, state, and local regulatory requirements, such as ACGME, JCAHO, Ohio medical licensing, and/or other accreditation standards. May participate in activities related to organizational, regulatory, and governmental compliance. Understand and apply appropriate policies and procedures for work flow.
·Serve As Resource
Demonstrate competence in specific knowledge, skills and behaviors. Effectively communicate with team members and contribute to their growth by sharing knowledge, experience, and skills. Stay abreast of changes in key systems. Serve as a resource in the department and to GME programs in specific area(s).
·Information Systems & Data Management
Proficient in skills related to the use of a variety of software and information systems, including systems specific to the GME industry. Create and maintain spreadsheets and databases. Produce graphs, charts and reports from spreadsheets. Use graphics and presentation software to produce complex presentations and reports. Develop/design/create, evaluate, and/or manage specific database(s). Input and ensure the accuracy and integrity of data and/or records. Standardize and document processes. May coordinate data collection. May conduct data analysis, create reports, and disseminate to the appropriate individuals.
Assist employees and managers in the interpretation of GME policies and procedures. Act as a source of information regarding departmental/divisional issues.
Assist in daily coordination of assigned projects including preparing and maintaining project plans, budgets, and resource requirements. Track progress and prepare internal reports as needed. Prepare documents to support project management and reporting. Prepare and distribute project communications to internal and external clients. Identify system and technology needs, and act as liaison to ensure appropriate systems and reporting are maintained in support of project requirements. Provide administrative support such as arranging meetings, developing agendas, preparing meeting materials, taking meeting minutes and preparing progress reports. Works under supervision of manager.
Provide administrative oversight and assistance for departmental operations and programs. Assist with special projects, reports, and assignments. Perform dedicated duties on a timely basis. Appropriately document work as necessary. Compile, organize, summarize, prepare and/or analyze data for designated projects and report appropriately. Research issues related to assigned projects. Distribute reports to the necessary parties.
Effectively demonstrates skills related to composition of documents. Produces well written documents. Takes meeting minutes and formats for final review. Electronically submits prepared documents. Composes and edits correspondence, reports, and proposals. Integrates data into a cohesive report. Assists with ACGME reporting requirements.
Work collaboratively/cooperatively with others to achieve goals. Proactively adjust one's style and/or efforts to complement those of others. Develop positive working relationships with peers/colleagues. Share knowledge and/or provide support for team members. Contribute to and promote a positive and professional work environment/atmosphere. Serve as a liaison with other departments, external agencies or organizations.
Effectively demonstrates communication skills related to conveying relevant information. Develop and maintain efficient internal communication processes to support the activities of the department/program. Openly communicate across many departments. Keep key leadership, administrative staff and other stakeholders fully informed of projected and actual developments in a timely manner. Prioritize multiple requests for information. Assemble and distribute material for project communications if necessary.
Effectively demonstrates skills related to the completion and processing of forms, documents and reports. Compiles information and performs data entry for educational tracking. Acts as a liaison with Human Resources Management Services to facilitate personnel processes for clinical fellows and subspecialty residents.
Ability to perform clerical functions with accuracy and attention to detail
Using time efficiently and productively; prioritizing multiple tasks properly to meet deadlines; recognizing time constraints and adjusting work schedule to address them.
Understanding and showing respect and appreciation for the uniqueness of all individuals; leveraging differences in others' perspectives and ideas; appreciating cultural differences and adjusting one's approach to successfully integrate with others who are different from oneself
Knowledge of related regulatory requirements and standards
Proficiency in basic computer applications such as Microsoft Office (PowerPoint, Word, Excel), e-mail, and internet
·Systems - Intermediate
Proficient in systems relevant to the field
Strong organizational and project management skills to handle projects independently.
Demonstrates an independent work initiative, sound judgment, diplomacy, tact and professional demeanor
Remaining composed and calm when faced with setbacks, disappointments, rejection, crises, stress or pressure; readily putting aside concerns to get the job done; taking a problem solving rather than an emotional approach when faced with a difficult situation; being even-tempered and non-defensive
Prioritization and time-management skills sufficient to meet deadlines in a fast-paced environment
·Analysis - Basic
Analytical ability sufficient to evaluate data, make judgments and recommendations
Excellent verbal, written and/or interpersonal communication skills
Knowledge of medical terminology