DEPARTMENT: Division of Patient Services, CCHMC Affiliates
SUPERVISOR'S TITLE: Director, Manager, Principal Investigator
COLLABORATIVE RELATIONSHIPS: All members of the interprofessional health care team
TITLES SUPERVISED: N/A
TOTAL NUMBER OF FTEs DIRECTLY OR INDIRECTLY SUPERVISED: 0
PURPOSE OF POSITION: To function as a professional nurse and to apply indepth knowledge about the care of infant, children, adolescent and adult patients and clients. To rapidly recognize and anticipate subtle changes based on past experiences; to coordinate and communicate with appropriate resources as needed. To serve as a department-based role model and resource for policies, procedures and nursing care. To assist others in setting nursing care and department priorities, keeping in mind the education of self and others while maintaining a cohesive environment.
·Compliance - Patient Services Staff
Sustain a working understanding of regulatory requirements and accreditation standards. Support leadership in Compliance efforts to meet and sustain the regulatory compliance efforts of the department and hospital. Be mindful and judicious in monitoring safety and departmental policies and procedures. Ensure all individual certifications and Safety College requirements are fulfilled in a timely basis. Work with department managers, nurse council and magnet representatives to identify and share safety best practices. Be mindful of CCHMCs processes and compliance with CMS standards and freely communicate safety and compliance concerns to leadership team members.
Demonstrates consistent integration of the Interprofessional Practice Model (IPM) in all aspects of practice.
·Patient Care - Age Specific and Culturally Diverse
Consistently integrates age specific and culturally diverse concepts into patient care, taking into consideration both the patient's chronological age and developmental functioning.
·Clinical judgment when performing caring practices
Collects & interprets complex patient data; makes clinical judgments based on an immediate grasp of the whole picture; recognizes patterns & trends by focusing on key elements while eliminating extraneous details. Documents & teaches others to document the plan of care, care delivered, & patient/family outcomes. Responds to subtle patient/family changes; engages with each unique patient/family in a compassionate manner; tailors caring practices to the individuality of patient/family; recognizes the importance of a healing environment & tailors the environment to meet the needs of the patient/family; promotes safety throughout patient/family transitions along the healthcare continuum; recognizes that death may be an acceptable outcome. Proficiently integrates age specific concepts into patient care, taking into consideration both the patient's chronological age & developmental functioning. Using self-management support, develops care goals & actions through partnerships with patients/families. Adapts educational programs to meet the learning needs & styles of the patient/family; uses teach back strategies to evaluate effectiveness. Coordinates education with other members of the health care team. Integrates strategies in the plan of care that support the patient/family adaptation to the home environment.
·Exhibits advocacy, moral agency and response to diversity
Considers patient values and incorporates in care, when differing from personal values; supports colleagues in ethical and clinical issues; moral decision-making can deviate from rules; engages the patient's family, encouraging them to speak/represent themselves; protects patient and family rights. Inquires about cultural differences and considers their impact on care accommodates personal and professional differences in the plan of care; helps patient/family undersand the culture of the healthcare system.
·Uses systems thinking
Recognizes systems and processes within the healthcare environment that affect the patient experience; through care coordination, anticipates needs of patients and families as they move through the healthcare system; utilizes untapped and alternative resources as necessary. Sustains a comprehensive understanding of regulatory requirements and accreditation standards. Enthusiastically supports leadership in efforts to meet and sustain the regulatory compliance efforts of the department and hospital. Monitors and complies with safety and departmental policies and procedures. Ensures individual certifications and Safety College requirements are fulfilled in a timely basis. Is mindful of CCHMCs processes and compliance with CMS standards and assertively communicates safety and compliance concerns to leadership team members. Effectively coordinates team care delivery while in the role of charge nurse.
·Collaborates with team using shared decision making
Proactively seeks the contribution of the interdisciplinary team in team meetings and discussions regarding patient care and/or practice issues. Coaches others to respect the contribution of the entire team. Assists others to work collaboratively valuing the contributions of the various disciplines in patient/practice issues. Is an active member on point-of-care or divisional councils, committees, task forces or projects by contributing to decision making. Acts as a chair of point-of-care councils, committees or task forces.
·Clinical inquiry & performance review to improve practice
Questions appropriateness of policies and guidelines; questions current practice; seeks advice, resources, or information to improve patient care; begins to compare and contrast possible alternatives. Assists with development of competence in peers; formally, by precepting new employees, and informally, by sharing knowledge at the point-of-care. Uses self-appraisal performance review and peer review, including annual goal setting, for assurance of competence and professional development to promote safe and ethical practice using the nursing process. Coaches and mentors others. Precepts nursing peers and students. Facilitates learning for members of the healthcare team. Actively works with department managers, nurse council and magnet representatives to identify, share, implement and evaluate safety best practices.
Skills & Competencies
·Development - Advanced
Possess in-depth knowledge of growth and development
Knowledge of growth and development
Understands and support family-centered care
Professional knowledge and clinical ability sufficient to provide quality care
Recognizing when sufficient information has been obtained to make a decision; evaluating available alternatives and using sound thought processes and relevant experience to make the optimal choice in a timely manner; making difficult decisions even in highly ambiguous situations
Willingness to serve as an education resource to others
Understanding and showing respect and appreciation for the uniqueness of all individuals; leveraging differences in others' perspectives and ideas; appreciating cultural differences and adjusting one's approach to successfully integrate with others who are different from oneself
Setting the stage for constructive relationships by being accessible, approachable, and interpersonally engaged; developing and sustaining meaningful and productive bonds with others based on mutual respect
Persistently seeking feedback from others as well as opportunities to update and master job-relevant knowledge; volunteering for training and development opportunities; changing behavior in response to feedback and experience
Remaining composed and calm when faced with setbacks, disappointments, rejection, crises, stress or pressure; readily putting aside concerns to get the job done; taking a problem solving rather than an emotional approach when faced with a difficult situation; being even-tempered and non-defensive
Accurately identifying one's strengths and weaknesses; using this knowledge to identify necessary resources
·Communication - Advanced
Excellent verbal, written and interpersonal communication skills.
Excellent verbal, written and/or interpersonal communication skills
Capable of bending, lifting and standing; demonstrate physical ability to perform necessary tasks.
·Bachelor of Science Nursing from a regionally accredited nursing program (NLNAC or CCNE accreditation)
·Registered Nurse License Preferred:
·Master of Science in Nursing from a regionally accredited nursing program (NLNAC or CCNE accreditation)