·Compliance - Patient Services Staff
Sustain a working understanding of regulatory requirements and accreditation standards. Support leadership in Compliance efforts to meet and sustain the regulatory compliance efforts of the department and hospital. Be mindful and judicious in monitoring safety and departmental policies and procedures. Ensure all individual certifications and Safety College requirements are fulfilled in a timely basis. Work with department managers, nurse council and magnet representatives to identify and share safety best practices. Be mindful of CCHMCs processes and compliance with CMS standards and freely communicate safety and compliance concerns to leadership team members.
Demonstrates consistent integration of the Interprofessional Practice Model (IPM) in all aspects of practice.
·Patient Care - Age Specific and Culturally Diverse
Consistently integrates age specific and culturally diverse concepts into patient care, taking into consideration both the patient's chronological age and developmental functioning.
·Clinical Knowledge and Skills
Performs assessments and treatment planning, and implements treatment utilizing sound knowledge of normal development and information from appropriate resources. Takes into consideration the psycho-social needs of the patient and family throughout the provision of care and includes them in the decision making process. Utilizes a variety of evidenced based interventions, modifying the plan based on the patient's progress and response to treatment. Facilitates carry-over of progress by providing a comprehensive and updated home program. Effectively implements 'Guidelines for Determining Frequency of Therapy' from onset of therapy to discharge. Demonstrates effective and ongoing communication with all members of the healthcare team, including patient, caregivers, and/or parents.
Performs in a manner which conforms to the APTA Code of Ethics and appropriate legal and departmental requirements for the practice of PT during treatment, documentation and communication. Meets and/or exceeds the expectations of customers (i.e. physicians, patients, families, etc.) in the delivery of patient care. Takes initiative for completion of required competencies for assignment(s). Assumes responsibility for mentoring, orienting, and training of co-workers as appropriate. Willingly volunteers and accepts responsibility for participation in student clinical training to include serving as a primary clinical instructor on an ongoing basis. Completes all indirect patient care activities and responsibilities in a thorough and timely manner. Actively participates in departmental projects assuming responsibility for timely and effective outcomes. Shares leadership responsibilities within the department and CCHMC.
Assumes responsibility for understanding the documentation requirements for assigned area and for becoming competent in use of the designated system/format. Demonstrates proficiency in all documentation so that it is completed in a timely and thorough manner. Follows established CCHMC, departmental and/or agency standards regarding documentation and distribution of written and/or electronic documents. Completes documentation so that patient's progress and status is clearly discernible. Submits documentation with complete and accurate representation of time spent that supports daily charges
·Evidence Based Practice and Research
Utilizes clinical pathways, assessments, and tools identified by the division as best practice to guide the delivery of care. Actively reviews current literature and uses information to guide practice. Participates in evidence based practice initiatives within the division such as serving as an EBP team member or leader and/or participating on a Clinical Specialty Committee or Journal Club. Demonstrates an understanding of the critical need for research in the field of PT and is aware of the research activities within the department and CCHMC. Participates in research activities based upon clinical assignment and interest
Achieves designated productivity target as a yearly average, while participating in other non-reimbursable activities.
Understands the need for individual productivity targets and works proactively with supervisor(s) to establish a reasonable target based upon departmental need and assigned non-reimbursable activities. Continuously self- monitors performance in the area of productivity and develops an action plan when target is not being met. Accurately completes charges daily following departmental guidelines regarding coding and charging. Proactively works with schedulers, supervisor(s), and peers to insure that time created by 'no shows', cancellations, and/or low census is used efficiently and productively and that departmental needs are being met.
·Professional Growth and Development
Demonstrates self-motivation to pursue ongoing education and development activities. Assumes responsibility for own professional growth and development by actively seeking and participating in opportunities for advanced learning. Appropriately integrates new knowledge and skills into clinical practice as well as uses them to advance departmental activities. Guides and contributes to the growth of others by sharing knowledge and skills in a manner that is respectful. Self- analyzes performance and makes ongoing adjustments that result in improvements. Accepts direct and/or indirect constructive feedback from various sources and uses input to improve performance. Takes responsibility for completing all mandatory CCHMC and departmental activities in a timely and positive manner.
Demonstrates understanding and support of CCHMC's and departmental mission, vision, and strategic plan. Participates in improving organizational performance through recommending areas or approaches for improvement activities, researching new techniques/tools, monitoring results and reporting outcomes, and providing input to departmental discussions. Responds to requests from other CCHMC departments/staff and/or community agencies to share expertise and facilitate a feeling of community. Demonstrates a positive, cooperative attitude both verbally and non-verbally and responds constructively to a variety of situations. Communicates effectively adapting communication style to meet audience needs and capabilities. Demonstrates understanding and appropriate use of emotional intelligence during all interactions.
Understanding and showing respect and appreciation for the uniqueness of all individuals; leveraging differences in others' perspectives and ideas; appreciating cultural differences and adjusting one's approach to successfully integrate with others who are different from oneself
·Knowledge of Field - Intrm
Knowledge of regulations, procedures and best practices in field
·Computer Proficiency - Basic
Working knowledge of basic computer applications
·Physical Stamina - Light
Physical stamina sufficient to perform frequent bending, light or moderate lifting and extensive standing/walking
Demonstrates an independent work initiative, sound judgment, diplomacy, tact and professional demeanor
Excellent verbal, written and/or interpersonal communication skills