The Health Network by Cincinnati Children's is looking for Nurse Coordinators to work 3-6 months assignment to assist with outreach and assessment of various pediatric populations from the Ohio Department of Medicaid. Nurse Coordinators will be responsible for assessing new members and further case management.
These positions will work full-time, Monday-Friday, approximately from 8a-4:30p.
Please note that these positions are not benefits eligible.
TITLE: NURSE COORDINATOR (TEMPORARY)
DEPARTMENT: Health Network by Cincinnati Children's (HNCC)
SUPERVISOR'S TITLE: Manager of Case Management
TITLES SUPERVISED: N/A
TOTAL NUMBER OF FTEs DIRECTLY OR INDIRECTLY SUPERVISED: 0
Health Network by Cincinnati Children's (HNCC) is a community-based network of providers in and outside of the Cincinnati Children's family whose mission is to improve the system of healthcare for kids in our community.
The network consists of Cincinnati Children's medical center facilities and physicians, in partnership with community pediatricians, federally qualified health centers (FQHCs), city clinics and other community providers. The network has assumed responsibility for coordinating and managing the healthcare of the pediatric Medicaid population in our eight-county southwestern Ohio service area on behalf of two managed care organizations – Paramount Advantage and Molina Healthcare of Ohio Medicaid Plan.
The service area includes the following counties in Ohio: Adams, Brown, Butler, Clermont, Clinton, Hamilton, Highland, and Warren.
HNCC has responsibility for medical management of this population, which includes prior authorizations, specialist referrals, utilization review, and case management.
HNCC is currently recruiting for a temporary, full-time nurse coordinator to assist with the case management of its members.
PURPOSE OF POSITION: To function as a professional nurse and to apply an extensive background of knowledge and experience with children, adolescent and some adult patients, allowing for an intuitive grasp of given situations. To meet patients', clients' and family needs through utilization of interdepartmental and intradepartmental resources. To act as a leader in improving nursing practice through analytical and creative measures; to be accountable for high standards of nursing practice and to assist the development of accountability in others. To act as a leader who has earned the trust of peers and managers and has achieved recognition for nursing excellence.
Synthesizes and interprets multiple, sometimes conflicting, sources of data; uses past experiences to anticipate problems; seeks interdisciplinary collaboration and consultation; recognizes and responds to situations.
Is aware of the patient and family's current and future needs and is fully engaged in the plan of care with the patient, family, other health care providers and community as needed; caring practices follow the patient and family lead; orchestrates the process that ensures patient/family's comfort.
·Facilitation of Learning
Creatively modifies or develops patient and family education programs; integrates formal and informal patient/family education throughout delivery of care; evaluates and understands that behavior changes affect learning; collaborates with all healthcare providers, the patient and family to develop comprehensive education plans. Precepts nursing peers. Facilitates learning for members of the healthcare team and the community.
Communicate with members/patients, families and employees in courteous manner. Respond promptly to requests by members/patients, families and employees. May provide information concerning patients that are admitted, referred, transferred, or discharged. Provide emotional support to families as needed.
·Customer Service – Relationship Management
Maintain/manage strong working relationships with clients, colleagues, and other key stakeholders. Respond to requests quickly and effectively. Identify and understand customer needs and expectations and meets them. Communicate any relevant information to clients, colleagues, and other key stakeholders.
Build positive relationships with colleagues. Coach and/or mentor peers, formally or informally. Provide constructive feedback to staff. Assist others in acquiring department specific knowledge, skills, and abilities.
Work collaboratively/cooperatively with others to achieve goals. Proactively adjust one's style and/or efforts to complement those of others. Develop positive working relationships with peers/colleagues. Share knowledge and/or provide support for team members. Contribute to and promote a positive and professional work environment/atmosphere. May serve as a liaison within the division or organization.
Improves, deviates from, or individualizes standards and guidelines for particular patient situations or populations; questions and/or evaluates current practice based on patients' responses, review of the literature, research and education/learning; acquires knowledge and skills needed to address questions arising in practice and improve patient care. Creates practice changes through research utilization and experiential learning.
Maintain currency in the field, including maintenance of any necessary licensure/certification, through continuing education, conferences, meetings, in-services, networking, literature, and/or seminars. Attend all mandatory CCHMC training sessions. Implement obtained knowledge/skills into one's own work, the department, and/or the organization. Assume responsibility for one's own professional growth and development. May participate in internal/external professional committees, agencies, councils, and/or activities.
·Serve as a Resource
Demonstrate advanced competence in specific knowledge, skills and behaviors. Effectively communicate with team members and contribute to their growth by sharing knowledge, experience, and skills; stay abreast of changes in key systems; serve as an expert resource to the department, and/or hospital in specific area(s).
SKILLS & COMPETENCIES
Exhibit effective verbal, written and interpersonal communication skills
Be capable of relating to diverse age and demographic backgrounds
Possess expert knowledge of the growth and development of pediatric patients and in the evaluation of deviations from the norm. Capable of utilizing research techniques in application to nursing practice and serving as a resource for educational opportunities in these areas. Possess motivation to promote continuing education, improved nursing practice and family-centered care.
Demonstrate an independent work initiative, sound judgment, problem-solving skill, leadership ability, diplomacy and a professional demeanor.
EDUCATION / WORK EXPERIENCE
·Bachelor's degree in nursing
·Current license to practice nursing in the State of Ohio
·Five years clinical experience
·Familiarity with case management processes/procedures