·Compliance - Patient Services Staff
Sustain a working understanding of regulatory requirements and accreditation standards. Support leadership in Compliance efforts to meet and sustain the regulatory compliance efforts of the department and hospital. Be mindful and judicious in monitoring safety and departmental policies and procedures. Ensure all individual certifications and Safety College requirements are fulfilled in a timely basis. Work with department managers, nurse council and magnet representatives to identify and share safety best practices. Be mindful of CCHMCs processes and compliance with CMS standards and freely communicate safety and compliance concerns to leadership team members.
Demonstrates consistent integration of the Interprofessional Practice Model (IPM) in all aspects of practice.
·Patient Care - Age Specific and Culturally Diverse
Consistently integrates age specific and culturally diverse concepts into patient care, taking into consideration both the patient's chronological age and developmental functioning.
Ensures work areas are organized, safe and ready for the next activity or shift; completes 15 minute checks without reminder; monitors hall as assigned; follows imminent danger policy; has awareness of all patients locations, by making routine rounds; monitors level of risk, alerts nurse to changes in mental status.
Leads and co-leads groups ensuring therapeutic outcome; modifies groups to meet the needs of the patient group.
Demonstrates professional boundaries; has awareness of own triggers, is self aware; approaches the patient at their level of functioning and readiness to address issues; has 1:1's with a therapeutic focus; builds therapeutic relationships; demonstrates therapeutic communication and empathy during admission, discharge and interactions with the families; collaborates with RN to provide support and monitoring for changes in patient status; active role in safe handoff/shift report, takes notes during shift report.
Completes shift charting accurately, completely; documentation is linked to the plan of care, and addresses ODMH requirements of physical activity and education. Completes documentation prior to the arrival of the next shift (before 3pm, before 11pm, before 7am); seclusions and restraint documentation is complete and accurate* no blanks.
·Parent Interactions/Family Centered Care
Greets families when they are on the unit, rooming in or visiting; provides updates to parent/guardian regarding patient condition and progress, information is linked to the plan of care; refers parents to appropriate internal or external resources for information to answer questions, if unsure of boundaries consults with PCF/Lead MHS. Recognizes the effects of trauma that may impact the patient and family experience of the hospitalization
Manages milieu using: structure, safety, planning, participation and support; completes environmental rounds on day and eve shifts.
·Perform other duties as assigned
Capable of managing disruptive or aggressive patients appropriately
Professional knowledge and clinical ability sufficient to provide quality care
Understanding and showing respect and appreciation for the uniqueness of all individuals; leveraging differences in others' perspectives and ideas; appreciating cultural differences and adjusting one's approach to successfully integrate with others who are different from oneself
·Knowledge of Field - Intrm
Knowledge of regulations, procedures and best practices in field
·Physical Stamina - Moderate
Possess physical stamina sufficient to perform moderate lifting, frequent stooping, and extensive standing/walking
Ability to independently work through details of a problem to reach a positive solution
Excellent verbal, written and/or interpersonal communication skills