Alumni Data Management II
Maintain, monitor, organize, input and ensure integrity of alumni data records. Generate reports as needed to disseminate to appropriate individuals. May provide data collection, input, mining, and analysis. Respond to, process and track all related data requests. Perform data entry and validation to ensure accuracy, and completeness of database. Maintain internal record keeping system(s) in conjunction with departmental needs. Responsible for maintaining master files.
Physician Data management – Analysis II
Create, analyze and report on referral trends to assist planning and organizing future work of Physician Services. May make recommendations to the department. Lead the development, reporting and implementation of departmental CRM including building and maintaining alumni database.
Marketing/Public Relations I
Support the Alumni Relations efforts through public relations efforts both internally and externally. Participate in and/or coordinate assigned community committees and/or events. May assist in developing promotional materials for alumni events. Respond to questions and request from internal and external customers.
Collaborate with others to plan and administer alumni events. Serve as an expert and internal resource to staff in regards to alumni events and database specifics. Assist in the design and reporting of event metrics.
Prepare reports using physician referral data to help inform and drive initiatives of department in the Primary and Secondary markets. May evaluate and resolve issues regarding contents of reports. Interface with other departments requesting alumni data and create reports to meet their needs.