Cincinnati Children's Hospital Medical Center - Executive Management Careers

Executive Management Jobs
at Cincinnati Children's Hospital Medical Center

Full Job Title: Vice President - PATIENT SERVICE Operations

Job Number: 98471

Location: Cincinnati, OH

Date Posted: 4-16-2018



SUPERVISOR'S TITLE: Senior Vice President, Patient Services

COLLABORATIVE RELATIONSHIPS: Executive Management Team, Heads of Medical Divisions and Departments, Assistant Vice Presidents

TITLES SUPERVISED: Assistant Vice Presidents; Directors, Administrative Assistant, Project Manager


PURPOSE OF POSITION: To provide administrative leadership and accountability within the Department of Patient Services. Areas of responsibility would include oversight of multiple services lines, leadership teams and supporting staff encompassing provision of care, education, environment of care and professional practice for the Patient Services Department.

·Strategic Planning:
Participate in the development and implementation of the Patient Services Strategic Plan aligned with the Medical Center strategic plan. Determine avenues to improve the value of care and services at CCHMC. Develop business opportunities to enhance reach and revenue within and outside our region. Demonstrate strategic and systems thinking in area of responsibility. Participate in efforts to refine technology to support patient care and staff workflow. Drive Research in associated areas of responsibility.
Provide vision, direction, and leadership in the department of Patient Services. Lead collaboration, planning, implementation, problem solving and evaluation efforts for areas of responsibility both at strategic and tactical level. Maintain personal development plan and provide management development, relationship building and coaching for other members of the team. Represent CCHMC at state, local and national level through involvement in professional associations and organizations. Participate in community service.
·Human Resource Management:
Partner with departmental leadership and Human Resources to develop and monitor effective and appropriate strategies and programs related to attracting, hiring, and retaining top performers, workforce planning, succession planning, and on-boarding. Achieve targeted departmental productivity measures. Assure that staff and managers are actively engaged in unit, divisional, and organizational shared governance activities as reflected in the minutes and other related documents. Foster a 'magnet' culture.
·Financial Management:
Assure financial accountability for annual operating and capital expenditures and budgets. Meet yearly goals for contribution margin, percent variance from budget and overtime rate. Assure efficiencies in staffing and resource utilization by comparison with internal and external benchmarks as measured by productivity units appropriate for areas managed. Execute and oversee innovative management strategies for cost effectiveness.
·Performance Improvement/Safety:
Continually assess and improve the performance of care and services provided. Maintain an environment that ensures patient and staff safety. Meet annual safety goals as defined by the organization. Ensure a high level of customer service, including family centered care. Foster continuous improvement activities. Embrace change management through the exploration, development and implementation of evidence based practice and quality efforts. Identify best practices as well as deficiencies to share with peers and make recommendations for improvement. Participate in the development of corrective action plans to guide needed and sustainable improvements.
·Regulatory Compliance:
Areas of responsibility are in compliance with regulatory requirements and accreditation standards.

Skills & Competencies
·Interpersonal Communication
Excellent verbal, written and interpersonal communication skills.
Ability to effectively prioritize among competing projects.
·Goal Achievement
Ability to see the big picture while motivating and engaging others into actions to achieve established goals.
High level of flexibility.
Demonstrated effectiveness in the leadership of professional personnel in a large organization.

Position Justification: Oversight of inpatient and ambulatory clinical patient services throughout the medical center system, inclusive of approximately 2,742 clinical FTE's. Major responsibilities include a focus on patient, family and employee experience and engagement; promotion of positive quality and safety outcomes; compliance to current regulatory standards; strategic planning, growth and innovation; and efficient/affordable care. Experience working in a Magnet prepared environment, in a Academic medical center.

Position Scope: Maintains direct responsibility for four AVP's, one project administrator and one administrative assistant.

·Master of Nursing Master of Business Admin Master's in Hospital Administration OR similar field with a Bachelor's Degree inNursing
·10 Yrs experience in associated discipline with 7 years in aSenior leadership role having significant business impact
experience working with Shared Governance structure
·Doctorate in related discipline.

Cincinnati Children’s is an Equal Opportunity Employer. Qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, age, genetic information, physical or mental disability, military or veteran status, sexual orientation, gender identity/expression, or other protected status in accordance with applicable federal, state, and local laws and regulations. If you would like more information about equal employment opportunity (EEO) rights as an applicant under the law, please click here

Cincinnati Children’s will not discriminate against applicants and employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. If you would like more information about the Pay Transparency Nondiscrimination Provision, please click here