·Compliance - Patient Services Staff
Sustain a working understanding of regulatory requirements and accreditation standards. Support leadership in Compliance efforts to meet and sustain the regulatory compliance efforts of the department and hospital. Be mindful and judicious in monitoring safety and departmental policies and procedures. Ensure all individual certifications and Safety College requirements are fulfilled in a timely basis. Work with department managers, nurse council and magnet representatives to identify and share safety best practices. Be mindful of CCHMCs processes and compliance with CMS standards and freely communicate safety and compliance concerns to leadership team members.
·Patient Care (Indirect Provider)
Demonstrates an in-depth understanding of the technical skills required to support quality care for our patients and families. Operate department equipment, including sterilizers (steam and ETO) aerators, flash sterilizer, washer/sterilizer, drying cabinet, washer/disinfector and flusher disinfector, according to safety procedures and protocols. Keeps accurate records according to policy and procedures. Report malfunctioning equipment and other environmental hazards immediately. Demonstrates the ability to make appropriate decisions, prioritize planned and unplanned events and address potential or actual problems. Procedure preparation is focused on cost effective provision of supplies and equipment to facilitate patient care with positive outcomes.
Engages in surgical procedure preparation accuracy; disposable supplies and instrumentation trays. Maintain adequate stock and storage of supplies and equipment. Actively participates in Quality Improvement initiates of the unit to support safe patient care. Identifies problems and opportunities for improvement and actively works toward implementing modifications to improve organizational performance through recommending approaches for improvement activities, performing new procedures, collecting data and providing input to department discussions. Acts as a role model for performance improvement and change initiatives. Performs unit practices according to established procedures and assist others as needed. Identifies potential problems and notifies management. Actively supports and enhances the daily Perioperative flow for reliable safe patient care. Prioritize duties according to fluctuating workloads and changing demands. Teaches others to effectively use resources, equipment and technology to support quality patient care and customer service.
Actively engages in recycling and promotes lean projects within the organization. Supports the Shared Governance Model within the organization through active participation and team leadership. Demonstrates an in-depth awareness of evidenced based practices to support quality patient care and improved patient outcomes. Generates solutions to identified issues that influence health care delivery and focuses on implementing the collaborative solution. Participates in establishing job requirements and goals; performs duties at the desired level of competency. Role models behavior consistent with the organizations core values and emulates a positive image in all interactions with patients, clients, families and fellow employees. Proactively anticipates and provides services in a manner to be regularly and conveniently available to meet the needs of CCHMC's patients, families and employees and assumes the responsibility.
Identifies educational needs within the department and participates in professional growth opportunities utilizing resources to facilitate learning. Demonstrates accountability for continued professional growth and development and integrates new knowledge and skills in work activities. Participates in the orientation and cross training of personnel as a recognized resource and preceptor. Develops knowledge and professional skills through cross training, literature and attendance at department meetings, is involved in relevant professional organization. Attends required in-services and remains current regarding new equipment, instrumentation changes, sterilization process and other departmental issues, updates staff on new developments within the practice. Participates as an active member in department and CCHMC committees and activities
Engages in multidisciplinary team process, actively participating in effective problem solving, collegial learning and the pursuit of best practice. Initiates collaborative relationships, works cooperatively within and across departments, and disciplines promoting an atmosphere of support , respect and trust within the team. Handles conflicts professionally; seeking positive out comes. Responsive to day-to-day needs of co-workers and the Division of Patient Services. Collaborates with Perioperative coordinators, Resource Technicians and OR staff on instrument tray setup; issue identification and problem solving. Applies the principals of teamwork and commitment so that positive outcomes, quality service, cost efficiency and team goals are realized. Fosters an environment of open communication and trust, interacting positively with other employees in order to enhance the quality of service and departmental productivity.
Understanding and showing respect and appreciation for the uniqueness of all individuals; leveraging differences in others' perspectives and ideas; appreciating cultural differences and adjusting one's approach to successfully integrate with others who are different from oneself
Professional knowledge and ability sufficient to effectively carry out the responsibilities of the position
·Medical Terminology - Advanced
Advanced knowledge of medical terminology
·Physical Stamina - Light
Physical stamina sufficient to perform frequent bending, light or moderate lifting and extensive standing/walking
Pursuing work with little supervision or assistance; directing one's own efforts. Demonstrated ability to work independently and as part of a team.
Ability to independently work through details of a problem to reach a positive solution
Knowledge of Sterile Technique
Excellent verbal, written and/or interpersonal communication skills
Requires a working knowledge of inventory structures, such as dispensing unit of measure and low unit of measure