The Senior Business Systems Analyst, primarily responsible for supporting the Accounts Payable business area, will assist in the implementation and support of the core PeopleSoft Accounts Payable and Travel & Expense systems coupled with internal customizations such as Travel Authorizations and Expense Reporting in addition to the integration with external applications like GHX, Taulia, PNC, and 5/3.
This position is critical to support those Accounts Payable applications and will initially support the initiative to upgrade the PeopleSoft application to version 9.2 and onboarding of suppliers for electronic invoicing and procurement throughout most of FY18.
Provide support, troubleshooting, issue identification, potential resolutions and project improvements.
·Business Process Improvement
Follow, document, and design business processes. Identify areas of process improvement communicate to management. Assist or lead in implementing process improvements.
Advanced knowledge of troubleshooting techniques. Provide feedback to users on how to avoid consistent errors and looking for long-term solutions. Evaluate and take the lead on internal training opportunities based on consistent user problems. Critical thinking.
·Support Daily Operations
Consult with department staff and Information Services to determine application requirements. Serve as a resource person for the department and as a liaison between the department and Information Services. Design, write and prepare complete user documentation. Serve as the lead when applying PeopleSoft bundles/patches/fixes and coordinate all testing efforts. Conceive and document test scenarios that emulate business transactions and operations in a controlled test environment. Evaluate current manual test scripts for quality/effectiveness/efficiency. Convert manual test scripts and scenarios to automated test scripts where applicable.
Assist with setting task priorities and timelines. Responsible for identification of issues with potential solutions. Plan and execute manual and automated integration and system testing. Report to management on status of defects, replication, and retesting.
Skills & Competencies
Proficiency in basic computer applications such as Microsoft Office (PowerPoint, Word, Excel), e-mail, and internet
·SQL - Basic
Basic knowledge of SQL
·Bachelor Info Technology OR Bachelor in Accounting or relevant degree.
·3 years related experience
-PeopleSoft Query, SQL or other report generation experience
-Accounts Payable experience