Cincinnati Children's Hospital Medical Center - Patient Financial Services Careers

Patient Financial Services Jobs
at Cincinnati Children's Hospital Medical Center

Full Job Title: Financial Services Representative II - Cash Posting (Revenue Cycle Dept.)

Job Number: 94012

Location: Cincinnati, OH

Date Posted: 8-14-2017


To provide support for, and carry out the daily tasks of the Cash Posting Operations Department.

Responsibilities
·Cash Posting/Refunds Process Support
Reconciliation and balancing of daily bank deposits. Process all third party and private payments and refunds, and other assigned duties timely and accurately. Research all payment and refund problems timely and efficiency in order to ensure proper and prompt resolution. Contribute to the overall workflow of the department. Follow departmental policies and procedures.
·Customer Service
Provide positive customer service and serve as a resource to employees and vendors. Provide service that meets or exceeds the expected levels
·Effective Communication
Team members must be aware of the words, tone of voice and body language they use to effectively and accurately communicate. Using standard terminology when communicating information, requesting and providing clarification when needed, ensuring statements are direct and unambiguous, use nonverbal communication appropriately, use proper order when communicating information.
·Departmental Support
Performs various administrative functions of departmental operations while providing daily support and assistance on operational issues. Prepares, maintains, and organizes, necessary documentation/ systems. May handle phone calls, distribute mail, enter/ analyze data. Complete special projects as requested.

Skills & Competencies
·Prioritization
Using time efficiently and productively; prioritizing multiple tasks properly to meet deadlines; recognizing time constraints and adjusting work schedule to address them.
·Computer Proficiency
Proficiency in basic computer applications such as Microsoft Office (PowerPoint, Word, Excel), e-mail, and internet
·Systems - Basic
Working knowledge of systems relevant to the field
·Detail Orientation
Meticulously keeping track of details without becoming overwhelmed by them; being exacting, precise, and accurate; spotting minor imperfections or errors and taking action to correct them
·Independence and Teamwork
Ability to work autonomously, with independent judgment, as well as in a collaborative team environment.
·Communication
Excellent verbal, written and/or interpersonal communication skills
·Preferred
Knowledge of standard office equipment and medical terminology

Required:
·High School Graduate OR equivalent
·2 years of experience in a medical setting OR

Preferred:
·Bachelor's Degree in a related field OR
·Coding certification
·Billing & collections experience

Cincinnati Children’s is an Equal Opportunity Employer. Qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, age, genetic information, physical or mental disability, military or veteran status, sexual orientation, gender identity/expression, or other protected status in accordance with applicable federal, state, and local laws and regulations. If you would like more information about equal employment opportunity (EEO) rights as an applicant under the law, please click here

Cincinnati Children’s will not discriminate against applicants and employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. If you would like more information about the Pay Transparency Nondiscrimination Provision, please click here