·Cash Posting/Refunds Process Support
Reconciliation and balancing of daily bank deposits. Process all third party and private payments and refunds, and other assigned duties timely and accurately. Research all payment and refund problems timely and efficiency in order to ensure proper and prompt resolution. Contribute to the overall workflow of the department. Follow departmental policies and procedures.
Provide positive customer service and serve as a resource to employees and vendors. Provide service that meets or exceeds the expected levels
Team members must be aware of the words, tone of voice and body language they use to effectively and accurately communicate. Using standard terminology when communicating information, requesting and providing clarification when needed, ensuring statements are direct and unambiguous, use nonverbal communication appropriately, use proper order when communicating information.
Performs various administrative functions of departmental operations while providing daily support and assistance on operational issues. Prepares, maintains, and organizes, necessary documentation/ systems. May handle phone calls, distribute mail, enter/ analyze data. Complete special projects as requested.
Using time efficiently and productively; prioritizing multiple tasks properly to meet deadlines; recognizing time constraints and adjusting work schedule to address them.
Proficiency in basic computer applications such as Microsoft Office (PowerPoint, Word, Excel), e-mail, and internet
·Systems - Basic
Working knowledge of systems relevant to the field
Meticulously keeping track of details without becoming overwhelmed by them; being exacting, precise, and accurate; spotting minor imperfections or errors and taking action to correct them
·Independence and Teamwork
Ability to work autonomously, with independent judgment, as well as in a collaborative team environment.
Excellent verbal, written and/or interpersonal communication skills
Knowledge of standard office equipment and medical terminology