Cincinnati Children's Hospital Medical Center - Business Development Careers

Business Development Jobs
at Cincinnati Children's Hospital Medical Center

Full Job Title: Physician Rep/Alumni Relations - Physician Services

Job Number: 94004

Location: Cincinnati, OH

Date Posted: 8-9-2017

PURPOSE OF POSITION: Develop relationships with referring providers in our primary, secondary, regional and national markets. To enhance communications and identify barriers to utilizing Cincinnati Children's. Identify areas of improvement and work collaboratively with department to execute quality improvement initiatives to address concerns raised by community providers. Develop and implement marketing strategies in conjunction with CCHMC strategy and clinical leadership to increase referrals. Identify new leads/contacts and establish relationships to share compelling rationale for reasons to refer patients to Cincinnati Children's.

Responsibilities
·Customer Service and Relationship Management
Develop and cultivate working/trusting relationships with community physicians and their staff to solicit feedback regarding their experiences with Cincinnati Children's. Schedule face to face meetings with providers to present Cincinnati Children's services/information and to act as primary liaison the referring community practices. Identify and understand community practice needs and expectations and meet them. Develop sales strategies to increase referrals and tailor strategies to exceed the needs of each unique provider.
·Problem Analysis and Resolution
Identify concerns raised by referring providers and work collaboratively with CCHMC personnel to perform Root Cause Analysis under the direction of more senior-level colleagues. Learn project management principles and begin to take on assigned elements of small scale projects.
·Collaboration
Initiate and develop collaboration and a shared vision within and across administrative departmental lines. Cooperatively work with Clinical divisions to achieve identified goals. Help solve problems associated with implementation of complex and multi-facet projects.
·Communication
Manage communications to and relationships with key stakeholders. Produce verbal and written communication using traditional and emerging media; and present findings, outcomes and potential solutions across all organizational levels and with community providers.
·Ambassadorship/Ombudsmanship
Lead activities to promote the organizations services, programs and personnel. Identify opportunities to enhance the organization's credibility, reputation, and value to community providers. Advocate for community provider's needs to the organization. Be the voice of community practices in a way that benefits the patient/family experience.

Skills & Competencies
·Prioritization:
Using time efficiently and productively; prioritizing multiple tasks properly to meet deadlines; recognizing time constraints and adjusting work schedule to address them..
·Information Analysis:
Locating and gathering relevant information; recognizing and working to eliminate important gaps in existing information; determining the value of the information; synthesizing and organizing information to get a better understanding of a problem
·Diversity Appreciation:
Understanding and showing respect and appreciation for the uniqueness of all individuals; leveraging differences in others' perspectives and ideas; appreciating cultural differences and adjusting one's approach to successfully integrate with others who are different from oneself
·Interpersonal Skills - Adv:
Strong interpersonal skills
·Computer Proficiency:
Working knowledge of basic computer applications including Epic
·Organization:
Possess strong organization skills and attention to detail. Broad organizational knowledge.
·Professional Demeanor:
Demonstrates an independent work initiative, sound judgment, diplomacy, tact and professional demeanor
·Communication - Advanced:
Excellent verbal, written and interpersonal communication skills.
·Professionalism:
Responsive to requests and input from community providers and organizational leaders. Ability to apply creative and innovative methods when approaching strategy development, implementation, and management

Required:
·Bachelor's Degree
·3 years of experience working with physicians/healthcare

Preferred:
·Master's Degree
·Experience in professional event coordination
·Working knowledge of Epic

Cincinnati Children’s is an Equal Opportunity Employer. Qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, age, genetic information, physical or mental disability, military or veteran status, sexual orientation, gender identity/expression, or other protected status in accordance with applicable federal, state, and local laws and regulations. If you would like more information about equal employment opportunity (EEO) rights as an applicant under the law, please click here

Cincinnati Children’s will not discriminate against applicants and employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. If you would like more information about the Pay Transparency Nondiscrimination Provision, please click here