·Compliance - Patient Services Staff
Sustain a working understanding of regulatory requirements and accreditation standards. Support leadership in Compliance efforts to meet and sustain the regulatory compliance efforts of the department and hospital. Be mindful and judicious in monitoring safety and departmental policies and procedures. Ensure all individual certifications and Safety College requirements are fulfilled in a timely basis. Work with department managers, nurse council and magnet representatives to identify and share safety best practices. Be mindful of CCHMCs processes and compliance with CMS standards and freely communicate safety and compliance concerns to leadership team members.
Demonstrates consistent integration of the Interprofessional Practice Model (IPM) in all aspects of practice.
·Patient Care - Age Specific and Culturally Diverse
Consistently integrates age specific and culturally diverse concepts into patient care, taking into consideration both the patient's chronological age and developmental functioning.
Uses clinical observations and assessment measures to screen for program entry. Adapts as necessary and administers a variety of tests, measures and methods to evaluate children with complex and chronic physical conditions/disabilities. Makes appropriate recommendations and referrals. Effectively includes parental input and report in evaluation sessions. Conducts ongoing assessment of progress and outcomes and makes modifications to treatments as indicated. Provides evaluation results to parents as appropriate and within structured parent conferences. Evaluates and prepares patient for discharge or transition as appropriate.
·Planning & Treatment
Develops long- and short-term goals for every patient. Contributes to the Team Treatment Plan to insure interventions are responsive to patient's and family's needs and are coordinated across disciplines and care providers. Works with the team to plan developmentally appropriate activities/ environments and/or sessions. Maintains, sets-up and manages equipment and materials for therapy and insures that work areas are organized and safe. Actively engages the family in the child's ongoing therapy, supporting needs for information and instruction, seeking input, supporting healthy family interactions and showing respect and empathy. Implements and monitors treatment plan and modifies as appropriate to reflect changes in child's performance and input from the treatment team. Utilizes a variety of best practice intervention strategies. Incorporates team input in treatments to insure holistic care. Develops an Assistive Technology Plan for patients and incorporates new equipment, strategies and assistive technology in treatments. Communicates treatment goals, progress and ongoing therapy plan in the family conference. Collaborates with community providers. Provides input and recommendations for the Transition Plan/School Integration Plan.
·Follow-up and Documentation
Completes required daily/weekly activities and documentation to ensure accurate scheduling, exchange of clinical information, reporting, referrals and charges. Provides all documentation and communications necessary for the procurement of assistive technology for patients within expected timeframe. Consistently sends reports to all appropriate professionals. Participates in patient care conferences outside of the Perlman Center as needed. Advocates for families in state Medicaid appeals, school IEP process, and/or local and state funding and service requests as needed. Completes data collection and analysis required by funding partners.
·Productivity and Contributions to Revenue
Manages schedule and patient visits to make productive use of time and achieve billing targets and productivity expectation of the Perlman Center. Continuously monitors self-performance in the area of productivity.
Works collaboratively with the team to create and maintain a developmentally appropriate environment, which provides maximum opportunities for active participation of children and effective therapy interventions consistent with the Perlman Center model. Engages in the multidisciplinary team process, actively participating in effective problem solving, collegial learning and pursuit of best practice. Deals with conflicts directly, constructively and tactfully. Promotes an atmosphere of cooperation, respect and trust within the team.
·Professional Responsibility and Development
Supports and participates in performance improvement activities. Serves on committees and/or work groups in the Perlman Center, OT/PT Department, hospital and/or community. Participates in peer review. Supervises students. Proactively shares knowledge with peers. Completes required training and education and maintains licensure and certification.
Investigates and shares information on new treatment approaches and strategies. Assists team members by educating, providing resources and consulting on patients. Participates in a professional organization or special interest group. Actively pursues quality outcomes and improvement of interventions for children with complex and chronic physical conditions. Seeks to improve clinical skills through journals, in-services, clinical study groups conferences and/or other educational opportunities.
Participates in Perlman projects, programs, committees and/or specialty teams and completes work in a timely manner. Recognizes opportunities for improvement and works toward implementing corrections or improvements. Remains responsive to customer needs and generate solutions to identified problems. Contributes at Perlman staff meetings. Assists with collection of data for United Way, other funding sources, and/or special projects.
·Training - Basic
Knowledge of basic training methods and techniques
Working cooperatively with others to achieve group goals; proactively adjusting one's style and efforts to complement those of others on the team; being pleasant, agreeable, and easy to work with; valuing group success as much or more than individual success
Understanding and showing respect and appreciation for the uniqueness of all individuals; leveraging differences in others' perspectives and ideas; appreciating cultural differences and adjusting one's approach to successfully integrate with others who are different from oneself
Professional knowledge and ability sufficient to effectively carry out the responsibilities of the position
Proficiency in basic computer applications such as Microsoft Office (PowerPoint, Word, Excel), e-mail, and internet
·Physical Stamina - Moderate
Possess physical stamina sufficient to perform moderate lifting, frequent stooping, and extensive standing/walking
Pursuing work with little supervision or assistance; directing one's own efforts. Demonstrated ability to work independently and as part of a team.
Challenging the status quo and seizing opportunities to enhance work processes and outcomes; voluntarily seeking new or extra responsibilities and challenges; going beyond what is expected; proactively delving into work without hesitation
Demonstrates an independent work initiative, sound judgment, diplomacy, tact and professional demeanor
·Communication - Advanced
Excellent verbal, written and interpersonal communication skills.