·Education and Training
Provide education to families, professionals and caregivers through structured presentations and unstructured interactions. Assist with the design and implementation of programs that enhance services to families. Provide education and training to staff that relate to system of care impact on families.
·Serve as a Resource
Offer on-site consultative information to professionals and caregivers in accessing appropriate services in the community. Guide caregivers with information regarding navigating multiple provider systems. Promote parent consultant role in meetings, committees and correspondences. Participate on committees and quality improvement initiatives. Provide assistance and coordination of projects that empower and strengthen families in the knowledge of ASD services and supports.
Develop and maintain tracking mechanisms, collect data and develop reports. Develop and maintain outcomes measures and report progress. Develop strategy for response to feedback. Participate in research studies surrounding patient education. Plan and implement interventions to improve patient satisfaction scores based on feedback collected by patient experience team.
·Develop communication strategies and tools
Work collaboratively with internal peers and community contacts to develop message(s) for target groups. Develop informational tools (brochures, web page, educational material, etc.). Develop strategy for response to feedback.
Effective team facilitation skills
Understanding and showing respect and appreciation for the uniqueness of all individuals; leveraging differences in others' perspectives and ideas; appreciating cultural differences and adjusting one's approach to successfully integrate with others who are different from oneself
Setting the stage for constructive relationships by being accessible, approachable, and interpersonally engaged; developing and sustaining meaningful and productive bonds with others based on mutual respect
Pursuing work with little supervision or assistance; directing one's own efforts. Demonstrated ability to work independently and as part of a team.
Strong organizational and project management skills to handle projects independently.
Demonstrates an independent work initiative, sound judgment, diplomacy, tact and professional demeanor
·Analysis - Basic
Analytical ability sufficient to evaluate data, make judgments and recommendations
·Communication - Advanced
Excellent verbal, written and interpersonal communication skills.
·Autism Spectrum Disorders
Advanced knowledge of family/community issues in autism spectrum disorders
Skill in program and educational training development; capable of designing and implementing training for family members and professionals at the local, regional and national level.