Cincinnati Children's Hospital Medical Center - Case Management & Social Work Careers

Case Management & Social Work Jobs
at Cincinnati Children's Hospital Medical Center

Full Job Title: Outreach Associate - Community & Population Health - The James M. Anderson Center

Job Number: 95035

Location: Cincinnati, OH

Date Posted: 10-16-2017

To increase community awareness, access to services, and improve the health outcomes of children and families through outreach program(s). To plan, develop and coordinate outreach and education efforts that increase access to high quality healthcare for children. To raise awareness and visibility of programs available to the community through established partnerships.
Coordinate family participation and activation in the All Children Thrive Network. Work with families to co-produce, design and execute activation prototypes (ex Justice Promotors, Family Strong Feast, Caring Families, Wellness Champions.

Responsibilities
·Communication
Excellent verbal, written and interpersonal communication skills. Effectively demonstrate communication skills related to conveying relevant information. Develop and maintain efficient internal communication. Openly communicate with and work with children and their families in a health care setting. Educate children, parents, para-professionals, and professionals at the local, regional and national level. Prioritize multiple requests for information.
·Collaboration
Work collaboratively/cooperatively with others to achieve goals. Proactively adjust one's style and/or efforts to complement those of others. Develop positive working relationships with peers/colleagues. Share knowledge and/or provide support for team members. Contribute to and promote a positive and professional work environment/atmosphere. May serve as a liaison within the division, organization, or community.
·Educate the Community
Develop and disseminate information, resources and supporting materials to educate physicians and the community. May assist in the continued development of school based services. Respond to requests for support or consultation from community organizations serving youth and families (i.e. schools, community service agencies, community physician practices).
·Develop Communication Strategies and Tools
Work collaboratively with internal peers and community contacts to develop message(s) for target groups. May develop informational tools (brochures, web page, educational material, etc.). Develop strategy for response to feedback.
·Outcomes Data
Develop and maintain tracking mechanisms, collect data and develop reports. Develop and maintain outcomes measures and report progress.
·Program Consultation
Collaborate with others to plan, implement, support, or administer a specific program or service. Serve as an expert and internal resource to staff and/or physicians/faculty in regards to a specific aspect of the program or service. Ensure sufficient materials are available to successfully support the program. Assist in the design of program metrics and goals, and present improvements to help reach these goals. Share data as appropriate.
·Serve as a Resource
May act as a division representative on appropriate community. Respond to requests for support or consultation from community organizations serving youth and families (i.e. schools, youth service agencies, community centers, and youth organizations).

Skills & Competencies
·Prioritization
Using time efficiently and productively; prioritizing multiple tasks properly to meet deadlines; recognizing time constraints and adjusting work schedule to address them.
·Dialogue
Accurately identifying information which is relevant to others and sharing it with them or seeking it from them in a timely manner; gathering input from others and summarizing their perspectives; encouraging and modeling an open exchange of information among individuals or groups
·Relationship Management
Setting the stage for constructive relationships by being accessible, approachable, and interpersonally engaged; developing and sustaining meaningful and productive bonds with others based on mutual respect
·Flexibility
Being open to change and considerable variety in work activities; effortlessly adjusting to new or changing situations and unexpected events; altering one's approach to tasks and projects with minimal loss of efficiency
·Independence
Pursuing work with little supervision or assistance; directing one's own efforts. Demonstrated ability to work independently and as part of a team.
·Passion
Displaying contagious enthusiasm for one's work; being excited to work; pursuing work with a sense of urgency and fervor
·Work Ethic
Working hard to conscientiously and thoroughly complete work; pushing oneself to successfully continue working on a task in the face of obstacles or setbacks; working continuously and intensely over long periods of time
·Critical Thinking
Using inductive and deductive reasoning to formulate general rules or principles and apply them to work; identifying flaws in logical reasoning; understanding complex conceptual relationships; accurately detecting underlying themes or patterns in data
·Safety
1. Make a personal commitment to safety: conduct peer coaching/checking by using ARCC (ask a question, request a change, voice a concern, and use the chain of command), gain detail and clarification using STAR (stop, think, act and review), utilize Independent Double Checking, practice CCHMC safety standards, resolve safety issues when they arise, take action regarding all safety concerns, and wear appropriate personal protective equipment to guard against hazardous biological, chemical, or physical exposure. 2.Communicate completely and clearly as evidenced using: SBAR (situation, background, assessment, recommendations), CCHMC 'handoff process' when transferring responsibilities, use 3-way communication, ask 1-2 positive clarifying questions. 3. Pay attention to detail: practice STAR and stepping back. 4. Comply with Infection Control policies and procedures, such as obtaining vaccinations, tuberculosis screening, practice excellent Hand Hygiene and require others to do the same. Attend all required CCHMC safety standards and training. Understand MSDS for chemicals used. Keep walkways free of obstructions. Take action that result in safety for me and those around me. Maintain timely reporting of hazardous conditions and workplace injuries.
·Accountability
Taking responsibility for one's actions and work; accepting the consequences of one's behavior; admitting mistakes

Required:
·Bachelor's Degree in a health care related field OR Equivalent combination of education and experience
·Related experience including outreach to the greater Cincinnati community through advocacy, education and collaboration in program development

Preferred:
·Master's Degree

Cincinnati Children’s is an Equal Opportunity Employer. Qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, age, genetic information, physical or mental disability, military or veteran status, sexual orientation, gender identity/expression, or other protected status in accordance with applicable federal, state, and local laws and regulations. If you would like more information about equal employment opportunity (EEO) rights as an applicant under the law, please click here

Cincinnati Children’s will not discriminate against applicants and employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. If you would like more information about the Pay Transparency Nondiscrimination Provision, please click here