POSITION TITLE: Orthopaedic Technologist Supervisor
COLLABORATIVE RELATIONSHIPS: Physicians, Nurses, Clinical Coordinators, Business Office/Registration Staff, Clerical Support Staff, Chaplains, Interdepartmental Staff, Community Providers, Parents, Caregivers and Patients.
TITLES SUPERVISED: Orthopaedic Technologists
TOTAL NUMBER OF FTEs DIRECTLY OR INDIRECTLY SUPERVISED: 15-20
PURPOSE OF POSITION: Work collaboratively with Clinical Director(s) in the planning and management of Orthopaedic Technologist Services in the Orthopedics, Sports Medicine, Plastic Surgery and in the Emergency Department and any other necessary areas. The supervisor has responsibility for the day to day operations of the Ortho Tech services and facilitates the linkage between the clinical and management aspects of the various clinical departments. Supervise, direct and evaluate the skills and work performance of all Ortho Tech personnel of a medical center dedicated to the care of infants, children, adolescents & adults.
Works collaboratively with Clinical Director(s) in the planning, organization, and direction of the Ortho Tech services in the Orthopaedic, Sports Medicine, Plastic Surgery Clinics, the Emergency Department and other areas, as necessary. Plans, manages, organizes, directs, and evaluates the work performance of supervised staff on a day to day basis. Acts as Role Model, Clinical Expert and Resource to all members of the health care team. Participates in the evaluation, selection and interview process of new personnel in conjunction with the Clinical Director & Clinical Manager of Ambulatory Orthopaedics. Facilitates utilization of 'Evidence Based Care' (Clinical Pathways) and standardized approved criteria to improve coordination and level of care. Support, interpret and enforce CCHMC policy and procedure as well as Ambulatory Services & the Orthopaedic Departments. Provides direct patient care that reflects current professional practice. Maintains thorough knowledge of Orthopaedic Technologist practice.
Participate in establishing job requirements and goals, ensure that clinical practice is in Adherence to the Standards of Practice and Code of Ethics of the National Association of Orthopaedic Technologists. Maintain compliance with applicable federal, state, and local regulatory requirements, such as JCAHO, HIPAA, and/or other accreditation standards. Design and/or implement programs, policies, and/or procedures to ensure compliance. Track laws and regulations that might affect policies and procedures. May prepare compliance reports and communicate results as necessary.
Review supply receipts. Ensure inventory of supplies and materials. Ensure equipment is maintained and monitor maintenance agreements as needed. May monitor expenditures. May maintain special equipment and non-stock supplies. May interact with outside representatives, create and maintain an inventory control system, and/or coordinate compliance with supplier contracts. May interact with other departments to ensure efficiencies. May conduct research on related information.
Facilitate, promote and support council activities. Demonstrate commitment to profession at large. Demonstrate accountability for self growth and learning, serving as a role model to peers. Support and/or participate in educational and research activities.
Utilize principles of group dynamics to facilitate productive group behavior. Recognize and appreciate the value of professional and cultural diversity. Collaborate with health care team members to develop/achieve goals which benefit patient care and professional practice.
Designs new processes, collects and measures data, reviews and reports performance over time. Improves and redesigns processes based on the evaluation, reassesses continuously.
Utilize constructive approaches to problem solving and conflict resolution. Assist in establishing and maintaining department's customer service standards. Participate in identifying improvements in response to customer needs. Facilitates involvement of patients/families (shared care) in decisions and goal setting for care outcomes.
Skills & Competencies
Above average verbal, written and interpersonal communication.
Ability to ensure that work areas are organized and present a safe, accessible, effective and efficient environment for employees, patients and families; ability and motivation to attend required Cincinnati Children's safety training sessions and apply lessons learned
Ability to relate to a diverse age and demographic background.
Demonstrate leadership ability, enthusiasm, diplomacy, tact and the ability to make independent judgments and decisions.
Professional and exceptional technical abilities with the ability to teach and access Orthopaedic Technologist practice.
Ability to prioritize and organize multiple tasks at once to meet needs of families, patients, and healthcare team members.
·Coaching & Development
Accurately assessing others' strengths and developmental needs; giving informative and constructive feedback in a manner that enhances others' motivation; providing challenging assignments and opportunities for development; helping others overcome setback.
Successfully identifying, confronting, defusing and resolving interpersonal conflicts and disagreements in a positive and constructive manner; building consensus among others with very different perspectives
Working cooperatively with others to achieve group goals; proactively adjusting one's style and efforts to complement those of others on the team; being pleasant, agreeable, and easy to work with; valuing group success as much or more than individual success
Understanding and showing respect and appreciation for the uniqueness of all individuals; leveraging differences in others' perspectives and ideas; appreciating cultural differences and adjusting one's approach to successfully integrate with others who are different from oneself
Demonstrating knowledge of processes; establishing and following efficient processes; understanding how processes flow across divisions and functions; understanding the impact of processes on others; seeking and pursuing opportunities for improvement
Efficiently delegating work that is the appropriate level of difficulty and giving others the authority to accomplish it; providing information, coordinating work efforts, providing assistance, and removing obstacles without becoming overly involved in daily or minor issues; following through and monitoring progress to ensure goals are achieved
·Bachelor's Degree or equivalent combination of education and experience
·Demonstrated strong leadership and educational skills
·5 years related experience Preferred:
·Supervisory experience preferred
-Maintains NBOT Certification