·Compliance - Patient Services Staff
Sustain a working understanding of regulatory requirements and accreditation standards. Support leadership in Compliance efforts to meet and sustain the regulatory compliance efforts of the department and hospital. Be mindful and judicious in monitoring safety and departmental policies and procedures. Ensure all individual certifications and Safety College requirements are fulfilled in a timely basis. Work with department managers, nurse council and magnet representatives to identify and share safety best practices. Be mindful of CCHMCs processes and compliance with CMS standards and freely communicate safety and compliance concerns to leadership team members.
Demonstrates consistent integration of the Interprofessional Practice Model (IPM) in all aspects of practice.
·Patient Care - Age Specific and Culturally Diverse
Consistently integrates age specific and culturally diverse concepts into patient care, taking into consideration both the patient's chronological age and developmental functioning.
·Clinical Knowledge and Skills
Demonstrates competent clinical skills commensurate with a clinical therapist II and is responsible for programmatic leadership in the department. Manages a caseload related to area of research focus. Takes initiative for completion of required competencies for assignment(s). Investigates new evaluations and/or treatment approaches and educates others. Assumes responsibility for reviewing literature for specialty clinical area(s) and integrates and disseminates information on an ongoing basis. Serves as a resource to others in specialty clinical area(s). Demonstrates comprehensive, insightful and timely communication with all members of the healthcare team, including patient, caregivers, and/or parents
Assumes responsibility for understanding the documentation requirements for assigned area and for becoming competent in use of the designated system/format. Recommends modifications and/or development of new systems /processes as needs arise. Demonstrates proficiency in all documentation so that it is completed in a timely and thorough manner reflecting sensitivity and diversity of thought. Utilizes advanced clinical knowledge and skills to generate documentation which reflects analytical thinking and clinical reasoning skills. Follows established CCHMC, departmental and/or agency standards regarding documentation and distribution of written and/or electronic documents. Completes documentation so that patient's progress and status is clearly discernible. Submits documentation with complete and accurate representation of time spent that supports daily charges.
Understands the need for individual productivity targets and works proactively with supervisor(s) to establish a reasonable target based upon departmental need and assigned non-reimbursable activities. Continuously self- monitors performance in the area of productivity. Accurately completes charges daily following departmental guidelines regarding coding and charging. Demonstrates understanding of departmental resources and budgeting process and functions within the fiscal parameters of the department.
·Clinical Leadership Responsibilities
Conforms to the AOTA Code of Ethics and appropriate legal and departmental requirements for the practice of PT. Meets and/or exceeds the expectations of all customers in the delivery of patient care and/or research activities. Has significant experience, knowledge and expertise in a specialty area and is recognized as an expert. Utilizes experience and increased knowledge base to guide other health professionals in creative problem solving of patient care, research, and professional issues, demonstrating the ability to evaluate each situation and appreciate diverse perspectives. Effectively initiates and leads program development, delegating related tasks within the team, assuming responsibility for timely and effective outcomes and for the continued success of the program. Serves as a consultant to departmental and CCHMC staff and community agencies in clinical care and research. Serves as an active member of a state or national professional organization and acts as a reviewer for a professional journal or publication. Serves as an advisor or board member in a community organization. Shares leadership responsibilities within the department and CCHMC.
·Clinical Education Responsibilities
Contributes to the body of professional knowledge within the department, CCHMC, and the community by providing formal lectures, presentations, and workshops including the creation or use of multi-media materials. Identifies educational needs within the department and utilizes resources to facilitate learning and teaching of co-workers. Participates in the clinical education of OT and PT students and advises students on master's theses or doctoral dissertations. Teaches university courses or provides lectures for a university class.
Participates in research studies or directs research protocols for the department. Follows the established process for Scientific Review for the both the Division of OT/PT and the Department of Patient Services. Writes and obtains grants for funding of OT/PT research as appropriate and serves as a leader of a significant research program in the department. Publishes articles and research findings in professional journals. Assists, advises, and encourages others in development of grant proposals, conducting research and preparing presentations or manuscripts for publication. Develops a clinical outcome program for a specialty area. Serves as a liaison to university research programs in appropriate related fields
·Professional Growth and Development
Demonstrates self-motivation to pursue ongoing education and development activities. Assumes responsibility for own professional growth and development by actively seeking and participating in opportunities for advanced learning. Appropriately integrates new knowledge and skills into clinical practice and research as well as uses them to advance departmental activities. Guides and contributes to the growth of others by sharing knowledge and skills in a manner that is respectful. Self- analyzes performance and makes ongoing adjustments that result in improvements. Accepts direct and/or indirect constructive feedback from various sources and uses input to improve performance. Takes responsibility for completing all mandatory CCHMC and departmental activities in a timely and positive manner.
Demonstrates understanding and support of CCHMC's and departmental mission, vision, and strategic plan. Participates in improving organizational performance through recommending areas or approaches for improvement activities, researching new techniques/tools, monitoring results and reporting outcomes, and providing input to departmental discussions. Responds to requests from other CCHMC departments/staff and/or community agencies to share expertise and facilitate a feeling of community. Formally communicates and disseminates information regarding current issues to other members of the profession on a regular basis. Demonstrates a positive, cooperative attitude both verbally and non-verbally and responds to complex situations in a professional manner, resulting in a positive outcome for all parties involved. Demonstrates exceptional communication skills, including active listening, with ability to adapt communication style to meet audience needs and capabilities. Demonstrates a high level of understanding and appropriate use of emotional intelligence during all interactions.
Demonstrate willingness to learn and independent work initiative.
·Clinical Assessment - Advanced
Expert knowledge of clinical assessment and deviations from the norm
·Communication - Intermediate
Good verbal, written and/or interpersonal communication skills
Recognizing when sufficient information has been obtained to make a decision; evaluating available alternatives and using sound thought processes and relevant experience to make the optimal choice in a timely manner; making difficult decisions even in highly ambiguous situations
Ability to exhibit diplomacy with all constituents and represent the institution and division well both internally and externally
Proficiency in basic computer applications such as Microsoft Office (PowerPoint, Word, Excel), e-mail, and internet
·Physical Stamina - Moderate
Possess physical stamina sufficient to perform moderate lifting, frequent stooping, and extensive standing/walking
·Independence and Teamwork
Ability to work autonomously, with independent judgment, as well as in a collaborative team environment.
Demonstrates an independent work initiative, sound judgment, diplomacy, tact and professional demeanor