Ensures work areas are organized, safe and ready for the next activity or shift; completes 15 minute checks without reminder; monitors environment as assigned; follows level of observation policy; has awareness of all patients locations, by making routine rounds; monitors level of risk and changes in mental status. Anticipates, develops and prepares all the needed materials for various patient populations.
Completes shift charting accurately, completely; documentation is linked to the plan of care, and addresses ODMH requirements of physical activity and education. Completes documentation prior to the arrival of the next shift (before 3pm, before 11pm, before 7am); completes all seclusions and restraint documentation accurately and thoroughly. Practices safe handoffs.
Leads and co leads Psycho Education groups ensuring therapeutic outcome; modifies groups to meet the needs of the patients. Researches and prepares all relevant group materials.
Embraces relationship based care. Demonstrates professional boundaries; has awareness of own triggers, is self aware. Approaches the patient at their level of functioning and readiness to address issues; has 1:1s with a therapeutic focus; builds therapeutic relationships; Demonstrates therapeutic communication and empathy during admission, discharge and interactions with the families; Identifies with patient and family individual goals for care plan. Partners with RN to provide support and monitoring for changes in patient status; active role in safe handoff and shift report, takes notes during shift report. Participate in patient rounds. Practice Situational Awareness model to analyze, predict and mitigate behaviors and critical situations. Prepare all relevant materials. Practice collaborative communication with rest of care team.
·Parent Interactions/Family Centered Care
Greets families when they are on the unit, rooming in or visiting; provides updates to parent/guardian regarding patient condition and progress, information is linked to the plan of care; refers parents to appropriate internal or external resources for information to answer questions, if unsure of boundaries consults with Lead MHS. Recognizes the effects of trauma that may impact the patient and family experience of the hospitalization. Educates families on behavior plans and care journey maps. Establish individual safety plans with patients and families for home.
Manages milieu using: structure, safety, planning, participation and support; completes environmental rounds on day and eve shifts. Respond to codes as called.
·Compliance - Patient Services Staff
Sustain a working understanding of regulatory requirements and accreditation standards. Support leadership in Compliance efforts to meet and sustain the regulatory compliance efforts of the department and hospital. Be mindful and judicious in monitoring safety and departmental policies and procedures. Ensure individual certifications and Safety College requirements are fulfilled in a timely basis. Work with department managers, nurse council and magnet representatives to identify and share safety best practices. Be mindful of CCHMCs processes and compliance with CMS standards and freely communicate safety and compliance concerns to leadership team members.
Demonstrates consistent integration of the Interprofessional Practice Model (IPM) in all aspects of practice.
·Additional Training/Education (home unit specific)
DBT, Relationship based care model, TCI, Child and or Adult enhancement model.
Effective verbal, written and interpersonal communication skills. Capable of relating to diverse age and demographic backgrounds. Knowledge of development, behaviors, group process techniques and crisis intervention techniques for infants, children and adolescents. Capable of managing disruptive patients. Ability to use a problem solving process to develop and evaluate a plan of care.
Capable of sitting, standing, walking, bending, stooping, kneeling, reaching, hearing, twisting, seeing, speaking, grasping and or manipulating objects and climbing. Capable of lifting and pushing up to 75 lbs. Capable of carrying up to 50 lbs. Capable of managing physically aggressive patients.