Work collaboratively/cooperatively with others to achieve goals. Proactively adjust one's style and/or efforts to complement those of others. Develop positive working relationships with peers/colleagues. Share knowledge and/or provide support for team members. Contribute to and promote a positive and professional work environment/atmosphere. May serve as a liaison within the division or organization.
Understand and comply to applicable policies, guidelines, regulations, and/or accreditation standards. Document compliance as necessary. Maintain compliance with CCHMC Core Standards and code of ethics. May be responsible for ensuring that work areas are organized and present a safe, accessible, effective and/or efficient environment for employees, patients and/or families.
Maintain currency in the field, including maintenance of any necessary licensure/certification through continuing education, conferences, meetings, in-services, networking, literature, and/or seminars. Attend all mandatory CCHMC training sessions. Implement obtained knowledge/skills into one's own work, the department, and/or the organization. Assume responsibility for one's own professional growth and development. May participate in internal/external professional committees, agencies, councils and/or activities.
Identify technical and patient related problems or discrepancies. Notify appropriate laboratory personnel and assist with investigation and documentation of the resolution. Report and documents results accurately, completely and in a timely basis. Report problems and assist appropriate personnel with troubleshooting and documentation of the resolution. Provides excellent customer service to all internal and external customers. Consistently provides concise communications for interdepartmental hand-off of data.
Able to perform the duties and responsibilities of a Medical lab Technician. Perform assigned technical procedures in the section; follow standard operating protocols. Operate instruments; perform performance checks, calibrations, preventive maintenance, basic troubleshooting from written guidelines. Perform and report Quality Control procedures. Identifies Q.C. failures. Performs analytic method range (AMR) analysis, interpretation and recommendation for implementation or additional analysis. Serve as shift charge technologist to ensure all technical department testing is complete. Assumes troubleshooting responsibilities for inter/intra departmental problems that might arise. Escalates to medical director/lab administrator on-call where appropriate. Prepare sample for analysis. Store and preserve specimen. Prepare reagents, assist with the monitoring supply inventories, receive and stock supplies. Perform registration, phlebotomy and catheterization as required by location. Perform routine procedures within respective discipline, including the collection and analysis of data which will affect decisions regarding patient care. Rotate weekend and holiday schedules as required. Cover shifts other than scheduled when below minimum staffing or heavy workload.
Conduct, direct or assist in special projects, evaluations, experiments or research. Participate in regularly schedule cross trained rotation and demonstrate continued competency in various sections of the Clinical Laboratory. Participate in improving organizational performance through recommending areas or approaches for improvement activities, performing new procedures, collecting data and providing input to department discussions. Participate in establishing job requirements and goals; perform duties at the desired level of competency. Trains new employees and students on technical benches.
Maintain/Manage strong working relationships with clients, colleagues, and other key stakeholders. Respond to requests quickly and effectively. Identify and understand customer needs and expectations and meet them. Communicate any relevant information to clients, colleagues, and other key stakeholders.
Participate in improving organizational performance through recommending areas or approaches for improvement activities, performing new procedures, collecting data and providing input to department discussions. Ensures that work areas are organized and present a safe, accessible, effective and efficient environment. Maintain currency in all departmental policies, procedures, standards and job descriptions. Attends required Cincinnati Children's training sessions, including radiation safety, laboratory safety, blood borne pathogens and OSHA.
·Evaluation and Treatment
Professional knowledge and clinical ability sufficient to provide evaluation of and treatment for patients
Understanding and showing respect and appreciation for the uniqueness of all individuals; leveraging differences in others' perspectives and ideas; appreciating cultural differences and adjusting one's approach to successfully integrate with others who are different from oneself
Professional knowledge and ability sufficient to effectively carry out the responsibilities of the position
·Physical Stamina - Moderate
Possess physical stamina sufficient to perform moderate lifting, frequent stooping, and extensive standing/walking
Demonstrates an independent work initiative, sound judgment, diplomacy, tact and professional demeanor
·Communication - Advanced
Excellent verbal, written and interpersonal communication skills.