Work collaboratively/cooperatively with others to achieve goals. Proactively adjust one's style and/or efforts to complement those of others. Develop positive working relationships with peers/colleagues. Share knowledge and/or provide support for team members. Contribute to and promote a positive and professional work environment/atmosphere. May serve as a liaison within the division or organization.
·Patient Care - Delegated
Assist with patient care, flow and/or procedures as delegated. Follow plan of care and assist in implementation. Prepare patients for, or assist with, procedures/exams. Assist patients with appropriate activities as needed.
·Customer Service - Patient
Act as a customer advocate and strive to better meet the needs of, and to support, patients and/or families. Utilize a customer focus to complete assignments and/or interact with customers in a courteous, attentive and conscientious manner. Respond quickly to parent requests and concerns. Provide appropriate education/information to patients and/or families.
·ENVIRONMENT OF CARE
Assume responsibility for an orderly and safe environment. Ensure and monitor a MR safe work environment, identifying unsafe working conditions and taking corrective action. Assure proper storage, and stock, of supplies. Communicate with environmental services to maintain a clean and safe environment. Prepare exam and prep rooms, weigh stations and work rooms daily, restocking as necessary. Understand and adhere to all applicable regulatory standards.
Coordinate and assist with the timely flow of patients and families. Monitor individual patient cycle times to ensure patients are seen and treated as quickly and appropriately as possible. Assist technologists with room clean up and turnover. Identify bottle necks and work independently or with a team to resolve. De-escalate those in need due to extended wait times or less than satisfactory experiences.
Maintain safety programs within the department/division. Help develop, implement, monitor, and manage safety programs, policies, and procedures; including, but not limited to, those related to safety regulations and organizational policies. Evaluate procedures, facilities and equipment to identify unsafe conditions that need improvement. Ensure safety concerns are reported appropriately. Prepare patients and family to enter MR Zones, including MR safety screening, clothing change, and securing belongings.
Understanding and showing respect and appreciation for the uniqueness of all individuals; leveraging differences in others' perspectives and ideas; appreciating cultural differences and adjusting one's approach to successfully integrate with others who are different from oneself
·Safety - Basic Precautions
Taking appropriate safety precautions such as using protective equipment; maintaining a clean, safe working environment at all times; identifying unsafe working conditions and taking corrective action
Excellent verbal, written and/or interpersonal communication skills
Being open to change and considerable variety in work activities; effortlessly adjusting to new or changing situations and unexpected events; altering one's approach to tasks and projects with minimal loss of efficiency.
·Physical ability and stamina
(bending, standing, squatting, lifting, transferring and standing for extended periods of time) sufficient to be able to manage busy workload with patients of varying ages, diagnoses and ability to cooperate.