·Document Imaging/Data Management
Collects and reconciles discharged patient records from Inpatient units and Same Day Surgery. Collects outpatient records from clinical areas and other designated locations. Prepares documents for imaging according to established procedures. Sorts documents according to established prepping procedures. Converts and manages electronic images using electronic scanning technology. Operates scanners to produce high quality electronic images of documents. Uploads images electronically into the Imaging system, upon satisfactory completion of quality review.
·Productivity and Quality Assurance
Conducts qualitative image review for consistency in: Patient name, medical record number, account/ CSN number, date of service, document type and document clarity and legibility. Determines if there are any imaging problems and reconcile any inaccurate indexing information. References clinical information to determine the appropriate document type when bar code is absent. Ensures proper organization and maintenance of the medical record in all media. Consistently meets department productivity and quality standards. Maintains a neat functional work space that is organized, safe, accessible, and that provides an effective and efficient environment for employees, patients, and families.
·Computer Proficiency/Office Equipment
Effectively demonstrates skills related to operating office equipment. Performs equipment checks on cameras, rollers, image guides, etc. to verify the system is operational at the beginning of each shift. Performs first level of troubleshooting as a response to failure of technical equipment, engaging additional resources as appropriate.
Provides assistance to other CCHMC staff members and customers by: Processing requests for patient information in a manner that adheres to HIPAA and HIM department standards, prioritizing requests for information, and troubleshooting issues. Assists with the appropriate release of patient information, upon request, according to CCHMC and department policies. Demonstrates flexibility in work assignments such that needs of all customers are met. Functions as an effective team member within individual teams and departmental teams.
Effectively demonstrates communication skills related to conveying information. Orients new staff to the department. Researches information following well defined paths and responds to requests. Prioritizes multiple requests for information. Functions as a resource on Electronic Content and Record Management policy and processes. Acts as a liaison and works effectively with other departments, external agencies, and vendors. Troubleshoots in response to problems and poses solutions.
Using time efficiently and productively; prioritizing multiple tasks properly to meet deadlines; recognizing time constraints and adjusting work schedule to address them.
·Data Management - Basic
Basic knowledge of data management methodologies and technology sufficient to protect information
Understanding and showing respect and appreciation for the uniqueness of all individuals; leveraging differences in others' perspectives and ideas; appreciating cultural differences and adjusting one's approach to successfully integrate with others who are different from oneself
·Computer Proficiency - Basic
Working knowledge of basic computer applications
Being open to change and considerable variety in work activities; effortlessly adjusting to new or changing situations and unexpected events; altering one's approach to tasks and projects with minimal loss of efficiency
·Independence and Teamwork
Ability to work autonomously, with independent judgment, as well as in a collaborative team environment.
Strong organizational and project management skills to handle projects independently.
Demonstrates an independent work initiative, sound judgment, diplomacy, tact and professional demeanor
Identifies problems and asks questions; escalates when appropriate
Knowledge of medical terminology