POSITION TITLE: Director - Clinical Informatics
DEPARTMENT: Information Services
SUPERVISOR'S TITLE: Chief Nurse Informatics Officer, Assistant Vice President, Division of Patient Services
TITLES SUPERVISED: Informatics Specialist, Applications Specialist, Instructional Design Specialist and others as determined.
TOTAL NUMBER OF FTE's DIRECTLY OR INDIRECTLY SUPERVISED: 3-10 _______________________________________________________________________________________
PURPOSE OF POSITION: The Director of Informatics position is a member of the Center for Professional Excellence (CPE) Patient Services (PS) Informatics team with responsibility to support and lead the successful strategy, planning, implementation, adoption, interoperability and evaluation of clinical applications/technology across all CCHMC enterprise care settings. This professional leadership role focuses developing a strong team of clinical informatics specialists and consultants to plan and evaluate the implementation of clinical health information technology systems and optimization enhancements (e.g. electronic health system modules/tools, clinical decision support, clinical documentation, patient safety, nurse call, and patient monitoring) by understanding and aligning needs for collaborative inter-professional practice care team and patient family experience. This leadership role understands the unique and interprofessional scope of practice needs to support nurses, APRNs, Allied Health, physicians, the interprofessional healthcare team, as well as consumers, patients and other stakeholders in their health decision-making in roles to achieve desired outcomes. The Director of Informatics is an active member of the CPE leadership team and serves in partnership with others in the CPE team (research, practice, education, disability services, advanced practice), to liaison between PS clinical care staff/leaders/settings and the IS department. This individual will also work with others in CPE (e.g Education Specialists, Education Consultants, Regulatory Consultants) to assure regulatory compliance, policy alignment, education and training, quality outcomes, and providing support in accordance with organizational goals.
Participates as a key leader in the implementation of the mission, vision, and values of Cincinnati Children's Hospital Medical Center (CCHMC) in an interprofessional and partnership approach across organizational boundaries. Facilitates the development of the clinical informatics strategic roadmap and annual strategic and operational plan to support Patient Services and collaborate with CCHMC. Understands the impact of regulatory and accreditation changes and interprets them for internal and external constituents. Collect and analyze comprehensive data, information and emerging evidence, to support data, to knowledge, to wisdom. Analyze assessment and evaluation data about clinical information technology to identify problems, needs, issues and opportunities for improvement.
Combines knowledge of patient care, informatics concepts, and change management to effectively address the information and knowledge needs of healthcare professionals and patients to promote safe, effective, and efficient use of health IT in clinical settings. Develops clinical systems strategies in collaboration with other senior patient services, medical informatics, health informatics and operational leaders. Acts as a change agent in the identification, development, planning, implementation, and value measurement of informatics strategies to support quality patient care and professional practice. Works with vendors to proactively strategize on development and/or enhancement of clinical information system solutions to meet organizational business needs. Works with clinical and IT leaders in evaluating the effectiveness of technologies and workflows that impact clinical users. Collaborates with patient services leaders in planning and implementing program expansion and growth, including new business ventures, construction, and projects.
Coordinates and collaborates with administrative teams, clinical leaders, information technology, financial services and quality/regulatory/risk management amongst others in the development of high quality and innovative clinical information systems that assist the clinician in their delivery of care. Ensures coordination and integration of standard of care practices across all clinical departments for quality patient care. Acts as a change agent working with patient services leadership teams, medical staff and IT leaders in the identification development, planning, implementation and measurement of overall informatics strategies to support quality patient care and professional practice. Provides critical analysis and evaluation of health IT and recommends revision of clinical systems, processes, and workflow to ensure achievement of positive patient outcomes.
Ensures that the environment, technology and infrastructure are emphasized in the prevention of medical errors and adverse events. Promotes the use of health IT to improve patient safety by designing, developing, implementing, and educating on decision support tools. Continuously collects, analyzes, and reports data in collaboration with quality on patient safety issues and outcomes. Works in partnership with information technology leadership to leverage predictive analytics tools to identify at-risk patients and improve health of populations.
Collaborates with patient services, medical staff and IT leaders to translate clinician requirements into coordinated specifications for new clinical solutions. Defines health IT requirements for nursing and other disciplines as they relate to the strategic plan. Encourages surveillance and reporting of errors where health IT is a contributing factor.
Support patient services leadership to implement infrastructure (policies and procedures) that supports the patient community. Responsible for ensuring quality improvement efforts are consistent with promoting informatics research, regulatory bodies, and guidelines as well as evidence based practice that supports positive clinical outcomes. Develop policies, procedures and processes for data analysis.
Skills & Competencies
Broad knowledge of & experience leading practice-technology solutions strategy development, planning, implementation, optimizations to meet the needs for the unique and inter-professional practice for nursing, allied health and APRNs and patient/family experience.
Broad knowledge base of nursing/health/clinical informatics, information management, analytic sciences, clinical decision support, organizational design and development.
Broad knowledge base of the professional practice, clinical workflow and regulatory requirements for the unique and interprofessoional practice of nursing, allied health and APRNs.
·Care & Technology Solutions
Broad knowledge base of the needs for care and technology solutions to support consumers, patients, families and other key stakeholders in healthcare decision making and outcomes, across diverse care settings.
Demonstrate excellent critical thinking and problem-solving skills.
·Clinical Information Systems
Experience in leading, planning, implementing and evaluating clinical information systems.
Experience in mapping current and future state clinical workflows and interdependencies across diverse care settings, for patients, families, providers and community.
·Managing IT Requests
Experience managing clinical and technology optimization requests, considering unique needs within a care setting and also across health system enterprise.
Excellent written & verbal communication and presentation skills.
Demonstrated ability to manage multiple simultaneous projects/issues.
Knowledge and experience with change management, project management, adult learning and training methods.
Knowledge of systems analysis, clinical and business requirements and functional specifications.
- Master's degree in Nursing, Nursing Informatics, Clinical Informatics, Health Informatics, Information Management or Hospital Administration
- 5 years of exp with diverse health IT, clinical information systems/decision support
- Project Leadership, management, implementation, and evaluation experience
- Certification in informatics
- Nursing Degree
- 10 years prior clinical, operational, and or mgmt exp within a complex heath system