Cincinnati Children's Hospital Medical Center - Clerical Careers

Clerical Jobs
at Cincinnati Children's Hospital Medical Center

Full Job Title: Physician Alumni Data Coordinator - Physician Services - Part-time

Job Number: 90928

Location: Cincinnati, OH

Date Posted: 3-16-2017


PURPOSE OF POSITION:
To raise awareness and visibility of alumni relations through targeted alumni events, mailings and on-line presence. Participate and assist in activities that support and foster alumni relationships. Leverage data management and improved partnerships with internal and external stakeholders to support alumni relations work. Manage physician referral data - trends, collection, analytics, and reporting for Physician Services.

Responsibilities
Alumni Data Management II
Maintain, monitor, organize, input and ensure integrity of alumni data records. Generate reports as needed to disseminate to appropriate individuals. May provide data collection, input, mining, and analysis. Respond to, process and track all related data requests. Perform data entry and validation to ensure accuracy, and completeness of database. Maintain internal record keeping system(s) in conjunction with departmental needs. Responsible for maintaining master files.
Physician Data management – Analysis II
Create, analyze and report on referral trends to assist planning and organizing future work of Physician Services. May make recommendations to the department. Lead the development, reporting and implementation of departmental CRM including building and maintaining alumni database.
Marketing/Public Relations I
Support the Alumni Relations efforts through public relations efforts both internally and externally. Participate in and/or coordinate assigned community committees and/or events. May assist in developing promotional materials for alumni events. Respond to questions and request from internal and external customers.
Program Consultation
Collaborate with others to plan and administer alumni events. Serve as an expert and internal resource to staff in regards to alumni events and database specifics. Assist in the design and reporting of event metrics.
Reporting
Prepare reports using physician referral data to help inform and drive initiatives of department in the Primary and Secondary markets. May evaluate and resolve issues regarding contents of reports. Interface with other departments requesting alumni data and create reports to meet their needs.


Skills & Competencies
·
Data Management - Intermediate:
Knowledge of data management methodologies and technology
Information Analysis
Locating and gathering relevant information; recognizing and working to eliminate important gaps in existing information; determining the value of the information; synthesizing and organizing information to facilitate clearer understanding.
Relationship management
Create and maintain alumni relationships through mailings and co-managing an on-line presence using social media and web resources. Setting the stage for constructive relationships by being accessible, approachable, and interpersonally engaged.
Ambassadorship
Projecting a positive and professional image of the organization in all contexts; working to enhance the organizations credibility, reputation and value.
Organization
Possess strong organization skills and attention to detail.

Required:
·Bachelor's degree
·Three years of experience in a healthcare setting, and two years in data management or CRM

Preferred:
·Master's degree
·Experience in marketing/ sales/ customer service/ data analysis

Cincinnati Children’s is an Equal Opportunity Employer. Qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, age, genetic information, physical or mental disability, military or veteran status, sexual orientation, gender identity/expression, or other protected status in accordance with applicable federal, state, and local laws and regulations. If you would like more information about equal employment opportunity (EEO) rights as an applicant under the law, please click here

Cincinnati Children’s will not discriminate against applicants and employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. If you would like more information about the Pay Transparency Nondiscrimination Provision, please click here