Cincinnati Children's Hospital Medical Center - Quality Careers

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at Cincinnati Children's Hospital Medical Center

Full Job Title: Quality Improvement Consultant - Perinatal Institute

Job Number: 94845

Location: Cincinnati, OH

Date Posted: 9-21-2017

PURPOSE OF POSITION:

To provide programmatic leadership and support for quality improvement initiatives and the clinical mission of the Perinatal Institute. Collaborate with unit based teams to achieve transformational and sustainable change in outcomes, experience and value. Manage strategic quality improvement priorities across all clinical sites, assist in project design and development. Mentoring and coaching to build unit improvement capability. Project/program management including project execution (90-day model), process and system mapping, reliability science and data driven strategies and interventions. Change management methodologies including team building and facilitation, will building, and communication strategies. To support the medical director in coordinating clinical operations across sites and in developing and managing programs to support faculty.

RESPONSIBILITES:

Planning and Prioritization: In partnership with the medical director and quality improvement directors, develop strategic plans to drive the clinical missions of the Perinatal Institute including supporting clinical operations and achieving strategic quality improvement outcomes that align with organizational goals. Demonstrate the ability to manage a portfolio of improvement projects. Strategize and recommend infrastructure necessary to execute selected projects and processes.

Mentoring/Coaching: Develop connectedness with peers (including those outside the institution) to develop a strong working team. Foster multi-disciplinary collaboration across all clinical sites among hospital leadership, nursing, and allied health. Provide coaching to develop strong team leaders. Demonstrate leadership to ensure quality patient care outcomes. Demonstrate the ability to coach and mentor unit leaders and staff to utilize quality improvement methods. Provide education and coaching to unit staff and teams through individual and/or team sessions.

Program Management: Provide leadership for the overall direction, coordination, implementation, execution, control and completion of projects ensuring consistency with organizational strategy, commitments and goals. Define project scope, goals, deliverable and resource requirements. Develop full scale project plans and manages resource allocation, and timeline of the full portfolio of projects. Manage the day-to-day operational aspects of a project and scope, including ensuring quality improvement teams at local sites are making progress on QI efforts and clinical faculty are meeting professional excellence standards. Constantly monitor project deliverables and report of progress of the project to all stakeholders.

Reporting/Communication: Develop and deliver presentations to internal and external partners that promote and detail the outcomes and goals of the program. Create and maintain timely and thorough progress reports which include key driver diagrams, run charts, and PDSA testing documentation. Design data collection tools and teach team members how to utilize those tools. Communicate priorities and strategies to key stakeholders, including public officials, community leaders, funders and organizations on perinatal issues. Demonstrate diplomacy, discretion, confidentiality, tact and a professional demeanor.

Use of Quality Improvement Methodology: Utilizes quality improvement methodology to improve outcomes. Participates in the development of specific, measurable, actionable, relevant and time-bound (SMART) aims, key drivers, and interventions for strategic projects. Designs PDSAs, facilitates PDSA cycles and documents results. Coaches others to utilize QI tools, including but not limited to flow diagrams, modified FMEA and pareto charts.

Program Growth: Identify areas of opportunity to build capability, capacity, and strengthen relationships across the clinical program. Track and prioritize training opportunities for quality improvement to build capability and capacity at clinical sites. Develop programs to improve faculty engagement, support and mentoring/training in areas necessary to build the program

SKILLS AND COMPETENCIES:

Soft Skills: excellent verbal, written and interpersonal communication skills; facilitation, coaching, strategic planning, influencing, building capacity, meeting management, change management; possess strong organizational skills and attention to details.

Leadership Skills: emotional intelligence; ability to exhibit diplomacy with all constituents and represent the institution and division well both internally and externally. Setting the stage for constructive relationships by being accessible, approachable and interpersonally engaged; developing and sustaining meaningful and productive bonds with others based on mutual respect.

Technical QI Methodology: measurement development, goal setting, process flow diagramming, project chartering, high reliability concepts, change concepts, systems thinking, PDSA, FMEA, SPC (run chart, control chart)

Project Skills: Advanced ability to develop, implement, and manage projects; knowledge of the principles and concepts of project management including proficiency with relevant project management tools. Establishing project goals; calculating project time, resources, and staff requirements; creating project timelines and milestones

WORK EXPERIENCE AND EDUCATION REQUIREMENTS:

Required:

·Bachelor's degree in healthcare related discipline, engineering, business or equivalent

·Seven years of professional work experience including five years of experience with Quality improvement methodologies AND tools such as but not limited to PI, CQI, Six Sigma, Lean or TQM


Preferred:

·Master's Degree

·Quality improvement experience with multi-disciplinary clinical teams

Cincinnati Children’s is an Equal Opportunity Employer. Qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, age, genetic information, physical or mental disability, military or veteran status, sexual orientation, gender identity/expression, or other protected status in accordance with applicable federal, state, and local laws and regulations. If you would like more information about equal employment opportunity (EEO) rights as an applicant under the law, please click here

Cincinnati Children’s will not discriminate against applicants and employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. If you would like more information about the Pay Transparency Nondiscrimination Provision, please click here