Cincinnati Children's Hospital Medical Center - Community Relations Careers

Community Relations Jobs
at Cincinnati Children's Hospital Medical Center

Full Job Title: Community Health Worker, Every Child Succeeds

Job Number: 90681

Location: Cincinnati, OH

Date Posted: 3-6-2017

POSITION TITLE: COMMUNITY HEALTH WORKER

DEPARTMENT: Every Child Succeeds

SUPERVISOR'S TITLE: varies

TITLES SUPERVISED: N/A

TOTAL NUMBER OF FTEs DIRECTLY SUPERVISED: 0 NUMBER OF FTEs INDIRECTLY SUPERVISED: 0

PURPOSE OF POSITION: To participate as a member of the multi-disciplinary healthcare team in the coordination, referral, and support of medical/social and community services specifically through face-to-face visits with members and/or families as well as telephonic communication.

Responsibilities
·Care Coordination
Participates as a member of the multi-disciplinary team and assists with the coordination of care including medical and social service needs and goals. Follows the plan of care. Completes face to face visits which includes evaluation regarding care plan progress and communicating results/coordinating next steps with the care manager.
·Scheduling
Accurately schedules appointments for members/families. Answer customer's questions regarding preparations for appointments, directions to clinics, and general hospital questions.
·Documentation
Completes required documentation linked to the plan of care accurately and in a timely manner.
·Communication
Provides updates to member/family regarding patient condition and progress, information is linked to the plan of care; refers parents to appropriate resources for information to answer questions and address needs., Consults with care team members to address complex issues.

Skills & Competencies
·Interpersonal Communication
Exhibit effective verbal, written and interpersonal communication skills.
·Diversity
Be capable of relating to diverse age and demographic backgrounds.
·Professional Knowledge
Possess knowledge of development, behaviors, group process techniques and crisis intervention techniques for infants, children and adolescents. Be capable of managing disruptive patients.
·Problem Solving
Demonstrate an ability to use a problem solving process to develop and evaluate a plan of care.
·Professional Requirements
Possess a valid driving license.
·Physical Capabilities
Capable of sitting, standing, walking, bending/stooping, kneeling, reaching, hearing, twisting, seeing, speaking, grasping/manipulating objects and climbing.

Required:
·Bachelor's Degree AND 1 year of work experience
·Associate's Degree AND 5 years of experience
·High School Diploma and 9 years of experience

Preferred:
·Current Community Health Worker (CHW) certification in the state of Ohio
·Experience in a Healthcare environment AND familiarity with case management processes/procedures preferred

Cincinnati Children’s is an Equal Opportunity Employer. Qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, age, genetic information, physical or mental disability, military or veteran status, sexual orientation, gender identity/expression, or other protected status in accordance with applicable federal, state, and local laws and regulations. If you would like more information about equal employment opportunity (EEO) rights as an applicant under the law, please click here

Cincinnati Children’s will not discriminate against applicants and employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. If you would like more information about the Pay Transparency Nondiscrimination Provision, please click here