Work collaboratively/cooperatively with others to achieve goals. Proactively adjust one's style and/or efforts to complement those of others. Develop positive working relationships with peers/colleagues. Share knowledge and/or provide support for team members. Contribute to and promote a positive and professional work environment/atmosphere. May serve as a liaison within the division or organization.
Understand and comply to applicable policies, guidelines, regulations, and/or accreditation standards. Document compliance as necessary. Maintain compliance with CCHMC Core Standards and code of ethics. May be responsible for ensuring that work areas are organized and present a safe, accessible, effective, and/or efficient environment for employees, patients, and/or families.
Maintain currency in the field, including maintenance of any necessary licensure/certification, through continuing education, conferences, meetings, in-services, networking, literature, and/or seminars. Attend all mandatory CCHMC training sessions. Implement obtained knowledge/skills into one's own work, the department, and/or the organization. Assume responsibility for one's own professional growth and development. May participate in internal/external professional committees, agencies, councils, and/or activities.
Able to perform the duties and responsibilities of a Medical Lab Technician. Perform assigned technical procedures in the section; follow standard operating protocols. Operate instruments; perform performance checks, calibrations, preventive maintenance, basic troubleshooting from written guidelines. Perform and report Quality Control procedures. Identifies Q.C. failures. Performs analytic method range (AMR) analysis, interpretation and recommendation for implementation or additional analysis. Serve as shift charge technologist to ensure all technical department testing is complete. Assumes troubleshooting responsibilities for inter/intra departmental problems that might arise. Escalates to medical director/lab administrator on-call where appropriate. Prepare sample for analysis. Store and preserve specimen. Prepare reagents, assist with the monitoring supply inventories, receive and stock supplies. Perform registration, phlebotomy and catheterization as required by location. Perform routine procedures within respective discipline, including the collection and analysis of data which will affect decisions regarding patient care. Rotate weekend and holiday schedules as required. Cover shifts other than scheduled when below minimum staffing or heavy workload.
·SERVE AS A RESOURCE II
Demonstrate advanced competence in specific knowledge, skills and behaviors. Effectively communicate with team members and contribute to their growth by sharing knowledge, experience, and skills; stay abreast of changes in key systems; serve as an expert resource to the department, and/or hospital in specific area(s).
·OPERATIONS MANAGEMENT I
Maintain day to day operations, possibly including the allocation of personnel. Implement new and revised policies and procedures as necessary. May provide input on planning, evaluating and/or implementing programs and/or procedures. May give work direction to others.
Identify technical and patient related problems or discrepancies. Notify appropriate laboratory personnel and assist with investigation and documentation of the resolution. Report and documents results accurately, completely and in a timely basis. Report problems and assist appropriate personnel with troubleshooting and documentation of the resolution. Provides excellent customer service to all internal and external customers. Consistently provides concise communications for interdepartmental hand-off of data.
Professional knowledge and ability sufficient to effectively carry out the responsibilities of the position
·Physical Stamina - Moderate
Possess physical stamina sufficient to perform moderate lifting, frequent stooping, and extensive standing/walking
Showing consistency between one's values and behavior; choosing ethical courses of action; being truthful and direct; protecting sensitive or confidential information; building credibility and gaining others' trust
Strong organizational and project management skills to handle projects independently.
Demonstrates an independent work initiative, sound judgment, diplomacy, tact and professional demeanor
Remaining composed and calm when faced with setbacks, disappointments, rejection, crises, stress or pressure; readily putting aside concerns to get the job done; taking a problem solving rather than an emotional approach when faced with a difficult situation; being even-tempered and non-defensive
Prioritization and time-management skills sufficient to meet deadlines in a fast-paced environment
·Communication - Advanced
Excellent verbal, written and interpersonal communication skills.