PURPOSE OF POSITION: Process information and perform clerical and general office duties for Cincinnati Children's Hospital Medical Center.
·Office and Clerical Assist in answering, screening and directing incoming telephone calls. Greet and direct visitors to the department. Gather initial patient information from parents and complete intake form. Assist in office duties, including typing, data entry, filing and copying. Receive, open, sort and distribute mail. Organize, maintain and assume custodial responsibility for files and record systems of the department. Gather information, perform calculations and prepare routine reports. Coordinate and distribute reports and mailings.
Skills & Competencies
·Clerical Abilities Ability to perform clerical functions with accuracy and attention to detail
·Service Orientation Demonstrating concern for customer needs and issues; patiently tolerating rudeness and anger and responding with tact and empathy; showing persistent enthusiasm during customer interactions
·DATA ENTRY Computer literacy sufficient to perform data entry and typing
·Keyboarding - 40 WPM Ability to key 40 WPM
·Physical Stamina - Light Physical stamina sufficient to perform frequent bending, light or moderate lifting and extensive standing/walking
·Communication Excellent verbal, written and/or interpersonal communication skills
Cincinnati Children’s is an Equal Opportunity Employer. Qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, age, genetic information,
physical or mental disability, military or veteran status, sexual orientation, gender identity/expression, or other protected status in accordance with applicable federal, state, and local laws and regulations.
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Cincinnati Children’s will not discriminate against applicants and employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. If you would like more information about the
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