PURPOSE OF POSITION:
To meet the psychosocial needs of patients and families by providing education, preparation, procedural support, and play for the Division of Child Life of a Medical Center dedicated to the care of infants, children, adolescents, and young adults. Josh Cares
provides extra companionship and comfort to children hospitalized in critical care units at Cincinnati Children's who are alone. Josh Cares staff serve as surrogates for, and as links to, the families who would be by their children's sides if they could.
·Compliance - Patient Services Staff
Sustain a working understanding of regulatory requirements and accreditation standards. Support leadership in Compliance efforts to meet and sustain the regulatory compliance efforts of the department and hospital. Be mindful and judicious in monitoring safety and departmental policies and procedures. Ensure all individual certifications and Safety College requirements are fulfilled in a timely basis. Work with department managers, nurse council and magnet representatives to identify and share safety best practices. Be mindful of CCHMCs processes and compliance with CMS standards and freely communicate safety and compliance concerns to leadership team members.
Demonstrates consistent integration of the Interprofessional Practice Model (IPM) in all aspects of practice.
·Patient Care - Age Specific and Culturally Diverse
Consistently integrates age specific and culturally diverse concepts into patient care, taking into consideration both the patient's chronological age and developmental functioning.
Performs psychosocial assessments of patients and families functioning to identify strengths, concerns, and needs in order to set short and/or long term goals. Facilitates family involvement. Supports patients and families in adjusting to injury, diagnosis, chronic illness or disability. Identifies and advocates for the needs of patients and families within the healthcare system and/or community. Evaluates effectiveness of child life interventions, and alters interventions based on results. Reports suspicions of abuse and neglect as mandated for investigation. Implements appropriate intervention strategies and style for individual patients/families to accomplish goals. Reviews and revises goals as appropriate. Post procedural assessment and/or intervention. Promotes and supports pain management. Documents services and/or interventions provided. Participates in patient care conferences and/or rounds. Follows up on referrals in a timely manner.
Submit requests for supplies according to departmental guidelines. Ensures that work areas are organized, safe and professional in appearance for employees, patients and families. Identifies potential problems, clears barriers, assumes ownership of problems, and solves problems at the lowest possible level demonstrating accountability of self and others. Manages time and priorities effectively. Effectively manages workload and resources to provide a fair, consistent, and acceptable volume of work. Completes special assignments and projects while maintaining regular workflow. Strives to increase personal productivity by identifying and implementing new work procedures. Proactively contributes to a positive work environment.
Supports and participates in performance improvement activities. Seeks opportunities for involvement in evidence based care/professional inquiry and maintains designated knowledge level. Actively contributes to the advancement of professional tenets within the division, hospital, and/or community. Orients and supervises volunteers. Contributes to education and training of students and other professionals. Proactively shares knowledge with peers. Remains current in professional field. Acquires continuing education to increase professional growth. Integrates new knowledge and skills into practice.
Engages in multidisciplinary team process, actively participating in effective problem solving, collegial learning and pursuit of best practice. Deals with conflicts directly, constructively and tactfully. Promotes an atmosphere of cooperation, respect and trust within the team. Responsive to day-to-day needs of co-workers and division.
Completes required daily/weekly exchange of information and documentation according to division guidelines to insure quality patient care and staff productivity.
Understands and support family-centered care
Professional knowledge and clinical ability sufficient to provide psychosocial services to pediatric patients and families
·Adult Learning - Basic
Understands basic adult learning and education principles
Understanding and showing respect and appreciation for the uniqueness of all individuals; leveraging differences in others' perspectives and ideas; appreciating cultural differences and adjusting one's approach to successfully integrate with others who are different from oneself
·Physical Stamina - Light
Physical stamina sufficient to perform frequent bending, light or moderate lifting and extensive standing/walking
Being open to change and considerable variety in work activities; effortlessly adjusting to new or changing situations and unexpected events; altering one's approach to tasks and projects with minimal loss of efficiency
Strong organizational and project management skills to handle projects independently.
Displaying contagious enthusiasm for one's work; being excited to work; pursuing work with a sense of urgency and fervor
Demonstrates an independent work initiative, sound judgment, diplomacy, tact and professional demeanor
Excellent verbal, written and/or interpersonal communication skills
Capable of bending, lifting and standing; demonstrate physical ability to perform necessary tasks.