Assist in responding to incoming poison information calls to the DPIC from lay community, physicians, emergency rooms, etc. with close monitoring and supervision from Team Leader. Assist in handling DPIC contract calls with close monitoring and supervision from Team Leader.
·Documentation and Reporting
Document accurate and complete medical records in accordance with existing laws and DPIC procedures. Research and prepare reports, as requested.
Perform data entry as assigned.
Ability to perform clerical functions with accuracy and attention to detail
Understanding and showing respect and appreciation for the uniqueness of all individuals; leveraging differences in others' perspectives and ideas; appreciating cultural differences and adjusting one's approach to successfully integrate with others who are different from oneself
·Medical Terminology - Intermd
Intermediate knowledge of medical terminology
·Computer Proficiency - Basic
Working knowledge of basic computer applications
Demonstrates an independent work initiative, sound judgment, diplomacy, tact and professional demeanor
Mathematical ability sufficient to perform basic and routine calculations
·Communication - Advanced
Excellent verbal, written and interpersonal communication skills.
Demonstrate familiarity with computerized drug information searches and basic toxicology